Vista Cay 4816

2 BR
2 Baths
Sleeps 4

Unique 2 bed with 2 full bath first floor condo in Vista Cay Resort, only moments from the Orange County Convention Center in Orlando!

Executive Beautiful Large 2100 sq ft 2 bedroom 2 bath Condo, Close to Convention Center, Disney, Universal, Sea World, Restaurants

The Tuscan themed community is located on Beautiful Lake Cay, next to the Convention Center and only a short distance from Walt Disney World, Universal Studios, Discovery Cove, Sea World Adventure Park and the awesome water-park - Aquatica. Vista Cay at is located just off Universal Boulevard and is at the center of some of Orlando's greatest experiences.

Vista Cay is ideal for the family wanting to be close to all the Excitement of International Drive and the Attractions, Couples getting away for a while or for the Business Traveler in town for a meeting or a attending the Orlando Convention Center.

BEDROOMS: Beautifully furnished, this open floor plan home is tastefully designed with a Master Bedroom hosting a king-sized bed and the second bedroom has a king -sized bed. This impressive Condo sleeps a total of 4 guests and has a large Owner's suite and Covered Lanai.

LIVING, DINING & GAME ROOM: The Huge and Relaxing living area has a wide screen TV, DVD player and Cable TV. There is a handsome desk which is perfect for the times you need to get a little work done.

KITCHEN: Don't feel like going out? No problem! Entertaining and cooking is a pleasure in this modern kitchen with stainless steel appliances and granite counter tops. With the open kitchen, the cook never misses out on any of the conversations and is able to share private time together with Friends and Family.

OTHER: Condo amenities include; towels, linens, coffee maker, iron, ironing board, hair dryer and fully stocked kitchen. A washer and dryer are available should the need arise to have an extra fresh t-shirt at the ready. Oh yes, Free Internet in the unit!

5 Star Guest Review: We loved this property. It was very spacious. The kitchen and bathrooms were well equipped and clean. Unfortunately it is a bit of a drive to the Disney Parks but it was worth it. The pool was great and the property itself was very secure and clean. We would definitely recommend to friends! Tamara

5 Star Guest Review: Excellent accommodations. Beautiful condo, condo grounds, pool, etc. are fantastic. Does not provide cleaning supplies like hand soap, tissue, coffee filters, salt/pepper or oil, dishwasher detergent, scrub pads, etc. for cleaning multiple loads of dishes. Just be aware you will need to buy those items on arrival if you plan on cooking or eating in. Over all, beautiful property and would absolutely book again. (Manager's note: All homes are self-catering and once the initial start up amenities are used, guests must purchase their items for use during their stay. Thank you) Heather S.

5 Star Guest Review: We are having a great time at this excellent property! It is very well furnished, clean and has all the appliances. Also, it is very well located. Alessandro M.

5 Star Guest Review: Really like the unit. Very roomy and clean. Charles D.

5 Star Guest Review: 3 Bed. 3 Bath - very very spacious, wonderful amenities like a lake with 2 mi walk track, large pool, bar and music at pool, very polite staff. Only thing I would advise others who book is to bring your own supply of toilet paper, paper towels, dish detergent liquid and white trash bags as there are just 1 of everything to get you started. Looks just like pictures and convenient to everything. (Edited for space) Nancy W.

I have stayed at Vista Cay several times. It is very close to the convention center, dining, shopping, and the parks. The unit was very spacious and the washer and dryer were a life saver. The whole process was very smooth and I would love to stay here again if I was in the area. Mark A.

Great apartment very spacious and very clean. Close to Universal Studios, Publix and shopping. Good for long stays. Will be back. Isabel R.

We have stayed 2 years in this apartment, we love it, everything is clean all the rooms taking care of. We recommend to everyone. Christian R.

We have a great stay at Vista Cay. The property is very spacious, clean and well maintained. It is very near Sea World and Universal Studios. Walk distance from a Publix. Alessandro M.

This is the 2nd year I have stayed here for vb nationals. I love this place. This unit is so nice. Everything I need is here. Very spacious and very clean. I love the fact that every bedroom has its own private bath. My only issue are the beds. I would suggest replacing the mattresses. However this would not stop me from staying here again. Danielle R.

The place was very comfortable for our work trip. We were able to work in peace in the evenings. Super close to plenty of restaurants and easy to get to! The pool area was very nice and super inviting as well! Alison E.

Sleeping Arrangements

Master Suite King
King Bedroom King

Bathroom Configuration

Master Bathroom: Toilet, Tub, Shower
Shared Bathroom: Toilet, Combo Tub Shower

Property Rules

Check In: After 4pm
Check Out: Before 10am
Smoking: Not Allowed

Amenities

Air Conditioning
Bed Linens
Big Screen TV
Cable
Carbon Monoxide Detector
Children Welcome
Clothes Dryer
Coffee Maker
Communal Pool
Cooking Basics
DVD
Deadbolt Lock
Dishes And Silverware
Dishwasher
Disinfected
Enhanced Cleaning
Essentials
Fire Extinguisher
Fitness Room
Hair Dryer
Hair-Dryer
Hangers
Heating
Hot Water
Ice Maker
Internet
Internet Access
Iron and Board
Kitchen
Laundry
Microwave
Minimum Age Limit
Patio
Refrigerator
Satellite or Cable
Self Check-In
Shampoo
Smoke Detector
Stove
Television
Toaster
Towels
Tv
WIFI
Washing Machine
Wireless Internet
Family Friendly
Bed Linens Provided
Concierge
Dining Table
Fitness Center
Hot Tub
Outdoor Pool
Oven
Public Transportation
Spa
Wifi

Map

Videos

Frequently Asked Questions

Easy! Just phone (or email) our office at your earliest convenience to inquire whether your vacation home is available for an extension. If available, the rates are as follows: Up to 3:00 p.m. $75.00 / 3:00 p.m. or later – Full Night’s Rate
 
We work hard to make sure your stay is issue-free! If issues arise, please let us know as soon as you can. Your welcome letter will share multiple ways that you can get in touch with us and we will work quickly to fix what comes up. Please note that regular maintenance items may take up to 24 hours to resolve. 
Typically, maid service is only scheduled for after your departure. For stays of 30+ days, we may require one or more cleaning visits to the home. If you would like to add a cleaning stop during your stay, just reach out and let us know! Prices vary on the size of the home. 
CHECK-IN 4:00PM EST
CHECKOUT 10:00AM EST

Please be aware that during peak or holiday seasons, 4p check-in may not be guaranteed. Our team will reach out if we need to slightly delay your check-in.

AGE RESTRICTIONS
The primary renter must be 25+ years of age and proof may be required at any time.

PRIMARY RENTER
Please make sure the information we have (phone number, email address) for the primary renter is accurate and up to date at all times. We work hard to share all applicable information for the home and in the event of an emergency, we need to make sure we can get ahold of you! 

ADDITIONAL FEES - Additional fees will be added to the reservation by adding any of the following to your reservation: pets, pool heat, grill rental, crib rental, early check-in, late checkout, additional guests, etc. These fees must be paid in full before the trip begins. Some Resort Communities will charge additional amenities fees and these may or may not be included in your reservation, and they may or may not be optional. By signing this agreement, non-optional fees are due to the resort and they may pursue legal action if those fees are not paid. 

NO SMOKING OR VAPING • NO EXCEPTIONS
Smoking and/or vaping of any kind is strictly prohibited. Florida law prohibits smoking/vaping on balconies of shared housing (condos/apartments) or shared entryways with other units. Fines starting at $500 will be issued for ANY evidence of smoking or vaping is found in the unit after your departure.

PETS
Pets are allowed in designated homes ONLY and are required to be included in the occupancy disclosed with your booking. Additional fees, security deposits, and a health screening are required of any pet. Unauthorized pets will result in immediate removal and up to a $500 fine.

LINNENS • TOWELS • SUPPLIES
Your home will be furnished with bed linens, blankets, bath towels, washcloths, and pool towels, if applicable. It will also have ONE of each of the following: body soap, shampoo, conditioner, dish soap, dishwasher tab, clothes washer tab, 1 garbage bag per garbage can, toilet paper, and paper towels. Since occupancy and stay lengths vary, please be prepared to purchase any additional supplies needed for your stay.

FINES/DAMAGES - Any damages to the home or its contents are the financial responsibility of the tenant. Fines will be assessed for but are not limited to the following: tampering of any kind with pool equipment, unauthorized early check-ins or late check-outs, unauthorized pets, smoking of any kind in the home, additional cleanings, etc. If it is determined that a maintenance call-out is a false report or due to an issue caused by the Tenant or any of their guests, the tenant may be charged a trip fee (on top of any applicable repair costs). Costs incurred to clear drain lines, sewer lines, and garbage disposals of blockages caused by the Tenant will be charged to the Tenant.

ENTRY BY OWNER/AGENT
The owner or owner's agents may enter the premises due to an emergency, necessary/agreed-upon repairs/alterations/improvements/services, or showing to prospective purchasers, renters, or contractors. If you report a maintenance issue, expect that we will send teams to fix them. 
 
FURNISHINGS
Do not move or remove any furnishings from the premises or property. Fines will be incurred for theft or damages. 
 
GARBAGE
The tenant is responsible for the collection and removal of all trash during the stay. Specific trash instructions will be shared in your welcome letter. 
 
HAZARDOUS PRACTICES
No grills of any kind are permitted inside or in any covered areas. Grills may be used only in open-air areas 50+ feet away from the home. No open flames (e.g., candles, turkey fryers, tiki torches, etc) are permitted anywhere on the premises. Do not dismantle smoke, carbon monoxide detectors, or pool alarms as they are for your protection.

HOLD HARMLESS
iTrip nor the Owner of the premises assume any liability for (i) loss, damage, illness, or injury to persons or their personal property that occurs during their stay on the premises; (ii) any inconveniences, damage, loss, or injury arising from any temporary defects or stoppage in supply of water, gas, cable service, internet access, electricity or plumbing or (iii) any inconveniences, damage, loss or injury arising from or due to weather conditions, natural disasters, acts of God, or other reasons beyond their control.

MAINTENANCE
Please report any maintenance needs and we will respond as quickly as possible. Refunds will not be made for maintenance issues including, but not limited to, utility outages, HOA-controlled amenities, heating and air conditioning, appliances, televisions, and internet/WIFI.

PARKING
Parking is limited to the designated area(s) and guests assume all risks. Neither the Owner, Owners Association, nor iTrip is responsible for any vehicle damage/theft. No boats, jet skis, campers, trailers, or RVs, are allowed. Please check your welcome letter for specific HOA rules regarding parking. 

POOL, SPA & PATIO/DECK
Tenant acknowledges that if the premises reserved include a pool and/or spa, no lifeguard is on duty. The pool, spa, and patio/deck can be dangerous areas, the deck/patio can be slippery when wet, and injury may occur. Diving, horseplay, or running is prohibited. No child or adult non-swimmer is permitted to use the pool without adult supervision by a strong swimmer. NO GLASS is allowed in the pool area. 

The pool alarm and pool fence are required by Florida law and MUST NOT be tampered with or disabled. Tenant must immediately report any problems with pool, spa, or safety fencing. Tenant and guests accept and assume all risks involved in using the pool, hot tub, and patio/deck and agree that neither the Owner, owners’ association nor iTrip accepts any responsibility whatsoever in the case(s) of accident or illness resulting from use of these amenities.

UNIT OCCUPANCY/DISTURBANCES
The maximum occupancy is based on the property limitations in the rental reservation. No parties or events are allowed. Tenants will be removed, fined, and will forfeit all monies for: Exceeding maximum occupancy, any illegal activity, damage to the premises or to neighboring properties; and any acts interfering with neighbors’ right to quiet of their premises.
Quiet Time: 10:00PM – 7:00AM

STAIRS/ACCESSIBILITY
There may be stairs to enter the premises (see pictures and inquire if any concerns).

FEDERAL, STATE, AND LOCAL LAWS • HOA RULES
Tenant and any guest of Tenant shall obey all FLORIDA state laws, as well as LOCAL laws and HOA rules while they are on the premises. Failure to abide by the laws of Florida may result in removal and forfeiture of rental fees and security/damage deposits.

HOAs and Resorts
Many of our units reside in communities controlled by an HOA (Home Owner's Association), and we must abide by their rules. These rules may include (but are not limited to): registering all vehicles and drivers staying at the unit, vehicle restrictions and limits, registering all guests of the unit, specific trash protocol, pet breed restrictions, quiet times, additional amenity fees, gated entry, and more. Our team will be in touch if your unit falls under an HOA that has additional requirements for entry and specific HOA and Resort rules and requirements will be shared in your welcome letter. 

Some Resort Communities require additional fees to be paid to the resort and these fees may or may not be included in your reservation totals. Regardless of if these fees are included in your reservation or not, you acknowledge that you are responsible for paying them, and agree to do so. 

DAMAGES
Accidents happen! Please report any damages as soon as possible so we can work to have them resolved. Ultimately, as the guest, you are responsible financially for any damages that occur to the property during your reservation. 

 

Reviews

Work Trip
5/5 stars
The place was very comfortable for our work trip. We were able to work in peace in the evenings. Super close to plenty of restaurants and easy to get to! The pool area was very nice and super inviting as well!
- Alison

Hi Alison - thank you for staying with us!

- Manager Response
Visit was for sports
5/5 stars
We enjoyed our stay at the condo , it was clean and convenient to everything. Thanks for everything. Autumn
- Autumn

Thank you for your review Autumn we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Overall is good
4/5 stars
We enjoyed staying at this place. The location is great. Things looked clean when we arrived. Easy to process to check in. The amenities; swimming pool, fitness center, etc, are over the top. However, I slept in one of the bedroom and got bitten by bed bugs all over my body especially my neck. So I needed to sleep on a couch which I didn’t plan to. I contacted the property owner/manager. He responded promptly and sent pest control right the way. But we didn’t want the bed bugs to migrate to other bedroom so I sent them back. I wish they handled this bed bugs issue before our arrival. If they did, I would gave 5 stars.
- Termpan

Thank you for your review Termpan. We immediately sent our professional pest control service to inspect and did find bed bugs in one room. We have managed this property for 5 years and have never had an incident but these bugs can be transient and come in with luggage. Even large expensive hotels like the Four Seasons, Marriott, Hyatt etc experience bed bugs so it isn't a matter of handling the issue before your arrival as we had no evidence of them in the unit. Additionally our professional cleaning team are trained to inspect for bugs for every cleaning and none were reported. We had the property professionally treated and the problem has been eradicated. Thank you.

- Manager Response
Great Place
5/5 stars
My family and I had a blast. Great Location, very spacious place, and in a nice area of Orlando!
- Venus

Thank you for your review Venus, we have shared with our team and look forward to your next stay with us. Thank you

- Manager Response
Perfect
5/5 stars
Me encanto el sitio, todo es perfecto . Todo es muy comodo! 100% recomendado
- Jose

Gracias Jose!

- Manager Response
Vista Cay 4816
4/5 stars
I stayed at 4816 Cayview Ave. it was a wonderful place to stay. Convenient location, nicely decorated and very beautiful area. I had a problem with the TVs and they came right out and got them working for me within a couple hours after I contacted them. I liked that it was on the first floor since I had my mom and dad with me. The only thing is the beds aren’t that comfy and the room I was in, the door didn’t work properly, so I had to put stuff up to it at night to keep the kids out. Other than that I loved my stay there and will go back.
- Taharica
Fee Fo Review
4/5 stars
My family has stayed there 2 years in a row. We love the location and the resort. There are a few things that need upgrades. Such as televisions, the bed mattresses were horrible this time around.They appeared and felt old and worn out. The dinning room chairs were hazardous to sit in. They were weak and wobbly. One of the dinning room chairs were tucked away in the closet in the master bedroom broken. We would like to lease #101 for the future but under the current problems I just mentioned, WE WILL NOT.
- Annie

Thank you for this review! We always appreciate feedback and will pass this information to the owner for consideration when making improvements to the property. Thank you!

- Manager Response
Fee Fo Review
5/5 stars
We love Vista Cay. Our unit this year was so nice. Will definitely stay there again.
- Danielle

Thank you for this great review Danielle! We hope to host you again in the future!

- Manager Response
Bldg 4816
5/5 stars
This is the 2nd year I have stayed here for vb nationals. I love this place. This unit is so nice. Everything I need is here. Very spacious and very clean. I love the fact that every bedroom has its own private bath. My only issue are the beds. I would suggest replacing the mattresses. However this would not stop me from staying here again.
- Danielle

Thank you for your repeat business and review Danielle. We have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Lovely condo
5/5 stars
This condo was lovely. It was clean and ready for us when we arrived. The check in codes and process was smooth and easy to use. It was within walking distance to the pool. A Publix grocery store was also very near. Emails to the owner/ company were returned in a prompt manner. I would recommend this condo to anyone and will use this condo/ neighborhood for future stays in Orlando.
- Zachary

Thank you for your review Zachary, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Nice but needs work
2/5 stars
Nice place, very clean. However, the couch was junk. Had plywood under cushions because cushions were shot. Had a 2 inch square hole in couch arm rest which is very tacky. The dish washer was missing screws that hold it in so every time you opened the dish washer, it tipped over a bit. One time that was extremely disappointing. One of the faulse cabinet face covers under the sink area was on the floor when we arrived at the unit. While inspecting it, I noticed someone had super glued it on a few times in the past. Anyway, I took time out of our Disney vacation to head to a Home Depot to buy expoxy glue and clear extreme double faced tape. I double face taped the back of the cover to the cabinet and also wood expoxied it in place and it will never come off again with another customer. Just disappointed I had to take time and spend extra money to fix it. When I called the maint line about it, they told me they would not be able to get to the unit till the following week and that is why I fixed it myself. Spent premium rental funds on this unit and don't feel my family or anything one else should have to deal with these maint issues. Would stay again but would hope to have a unit without so many faults
- Warren

UPDATE New Sofas have been installed. Thank you for your review and comments Warren. I and our team (reservations, maintenance, administration and 24 hour service) just finished searching emails and phone logs for your email and phone number but nothing was found. We would not or do not expect or want any of our guests performing repairs on any of our properties. We provide a toll free number, email addresses and a 24 hour service number as multiple ways to get hold of us. Additionally, our operations team would never put off a repair for a week so we are not sure who you spoke with but it wasn't any of our team. Lastly, we do have a temporary slip cover over the sofa arms until a new one is delivered. Thank you

- Manager Response
4816
5/5 stars
We have a great stay at Vista Cay. The property is very spacious, clean, well maintained and convenient to most things. Would stay again!
- Phillip

Thank you for your review Phillip, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
4816
5/5 stars
Convenient
- Jeffrey

Thank you for your review Jeffrey, we look forward to your next stay with us. Thank you.

- Manager Response
Great stay
5/5 stars
We have a great stay at Vista Cay. The property is very spacious, clean and well maintained. It is very near Sea World and Universal Studios. Walk distance from a Publix.
- Alessandro

Thank you for your review Alessandro, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Great place in Orlando
5/5 stars
We have stayed 2 years in this apartment, we love it, everything is clean all the rooms taking care of. We recommend to everyone
- Christian

Thank you for your review Christian, we have shared with our team and look forward to your next stay with us. Thank you

- Manager Response
Relaxing Getaway
5/5 stars
Perfect relaxing getaway. The apartment is spacious and very clean it is exactly like the pictures shown. It is close to Universal Studios, to shops, Publix, and restaurants. The booking process was fast and easy and kept us informed all the time when the payments were due. Gave us exact directions how to get there. Gave us exact information on the codes to the gate and the door. It was a perfect relaxing experience.
- Rodriguez-Hernandez

Thank you for taking the time to leave this review! Please do come back and stay with us again in the future!

- Manager Response
Rest and Relax
5/5 stars
Great apartment very spacious and very clean. Close to Universal Studios, Publix and shopping. Good for long stays. Will be back.
- Isabel

Thank you for your review, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Great value
5/5 stars
Location is great. Most of them parks are about within 20 minutes and walmart is near as well. The property is new and they have a nice club house including pool & gym. It is spacious. Three bedrooms, one king, one queen and two twin beds. Each room has own bathroom. They provide enough towels. I had to buy shampoo, detergent & toilet papers. They have some for initial usage but you will need more. That could be little con for me. Overall I was happy with the stay and would go back.
- TrailBlazer258067

Thank you for taking the time to leave this great review! We would be happy to host you again in the future!

- Manager Response
Fee Fo Review
4/5 stars
Very relaxed atmosphere and we all enjoyed the location. Location was perfect.
- Annie
Great Location!
5/5 stars
I have stayed at Vista Cay several times. It is very close to the convention center, dining, shopping, and the parks. The unit was very spacious and the washer and dryer were a life saver. The whole process was very smooth and I would love to stay here again if I was in the area.
- Luv2Travel

Thank you for your review, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Fee Fo Review
5/5 stars
The customer service experience was Awesome. The fact that they worked with me on my payments. The email information that was sent to me was Great everything worked as it should have.The place was just as pictured.
- Tamika
Vista Cay Resort
5/5 stars
Nice accommodations in Vista Cay ... some work required as unit is showing some wear and tear. Good location. Towel bars are very loose. Toilet in 3rd bedroom difficult to flush.
- Robert

Thank you for your review Robert, we have shared with our team. We have an ongoing program to keep our properties maintained and will re visit this home. Thank you and we look forward to your next stay with us.

- Manager Response
Fee Fo Review
4/5 stars
Very nice accommodations ... does need some work.
- Robert
Beautiful Condo But Needs Ceiling Fans
4/5 stars
This is a beautiful condo. It's very spacious, beautifully decorated, and has all of the amenities that you will need. The kitchen pantry is great for your storage needs so that you don't have to crowd the countertops. We did encounter some problems though. The matresses in the master BR need to be replaced. You can hear the springs in certain parts of the bed and my back hurts every morning when I get up. Upon arrival, the temperature in the unit was 77°. We turned the temp down to 70° and that's where it has stayed. The first night we noticed that 2 of the bedrooms weren't getting good airflow so I called maintenance the next morning. They said that they would send someone that afternoon. We weren't here but assumed that someone had come b/c the utility door was open. No one from maintenance has called to ask how we are doing. That was 2 days ago and it's still warmer in the master than the rest of the unit. There aren't any ceiling fans in the BRs. I think that would have helped. The TV in the front BR will not stay off. My kids were freaked out when they woke up in the middle of the night and it was on and when it would be on when we came back from the parks. We have to unplug it at night and when we leave.
- Monica W

Thank you for your review Monica. We sent our AC service to check the system as soon as you reported it to us, nothing was found and it is operating properly. Normally 70 f is more than comfortable for most guests. We will investigate the TV and the mattress. Thank you again.

- Manager Response
Universal vacation
4/5 stars
The place was clean and neat, it almost had everything we needed except a dishcloth that we needed to clean dishes like the pots that we used. The couch needs to be replaced it's old and not very comfortable but we where gone for most of the day so it was much of a bother. It served its purpose I stayed at another property in Vista Cay before and the furniture was more up to date and comfortable for cheaper. I am giving a four star rating because if the couches are replaced it would all around comfortable.
- Mrs. Williams

Thank you for your review and comments. We will check out the sofa. We have shared with our team. Thank you.

- Manager Response
Vista Cay Resort, Orlando, FL Bldg. 4816 Unit 101
5/5 stars
3 Bed. 3 Bath - very very spacious, wonderful amenities like a lake with 2 mi walk track, large pool, bar and music at pool, very polite staff. Only thing I would advise others who book is to bring your own supply of toilet paper, paper towels, dish detergent liquid and white trash bags as there are just 1 of everything to get you started. Looks just like pictures and convenient to everything. However, the room rate per night is appropriate for this unit, but added in to the final total is $105 Cleaning fee $44.00 damage fee,and a $40 processing fee which I feel is excessive using VRBO
- Nancy

Thank you for your review and comments, we have shared with our team. The damage insurance is optional, you can also choose a refundable damage deposit. Our cleaning rate is very competitive for this size home. We look forward to your next stay with us. Thank you.

- Manager Response
Great place
5/5 stars
Really like the unit. Very roomy and clean.
- Charles

Thank you for your review, we have shared with our team and look forward to your next stay with us. Thank you again.

- Manager Response
Excelent!!!
5/5 stars
We are having a great time at this excelent property! It is very well furnished, clean and has all the appliances. Also, it is very well located.
- Alessandro

Thank you for your review, we have shared with our team and we look forward to your next stay with us. Thank you

- Manager Response
Clean place
5/5 stars
6/10/17 @ 8:33am. Very clean and spacious. Nice restrooms and large soaker tub. The only negative was there was not a toilet paper holder in one of the restrooms and no extra towels. I placed a called to management and got towels the next day. Still no toilet paper holder. Not a big deal.
- Eric

Thank you for your review and comment. We apologize about the holder, we have addressed this issue with our cleaning team. Thank you and we look forward to your next stay with us.

- Manager Response
Vista Cay
5/5 stars
Beautiful condo! Great location! Comfy beds!
- Penny

Thank you for your review, we have shared with our team and look forward to your next stay with us.

- Manager Response
Very nice condo property
4/5 stars
Excellent accommodations. Beautiful condo, condo grounds, pool, etc. are fantastic. Does not provide cleaning supplies like hand soap, tissue, coffee filters, salt/pepper or oil, dishwasher detergent, scrub pads, etc. for cleaning multiple loads of dishes. Just be aware you will need to buy those items on arrival if you plan on cooking or eating in. Over all, beautiful property and would absolutely book again.
- Heather
Vista Cay
5/5 stars
Unit was perfect! Place was awesome. Just make sure you bring bar of soap, detergent for clothes. TV operation is a nightmare. Need directions on how to operate.
- John

Thank you for your review and comments, we appreciate it. Each of our properties are supplied with a small bar of soap per bathroom and one package of laundry detergent, enough for one washing, these items are intended to be a starter package but not for the duration of a stay. We note this in the rental agreement and welcome letter. We are sorry you had an issue with the TV operation. We are available by phone and email for any questions during your stay. Thank you again.

- Manager Response
Tennis Girl Trip for Horror Nights and Harry Potter
3/5 stars
Condo was very spacious and beautiful. Black mold coming out of all vents on ceilings was a BAD ALLERGY PROBLEM for 2 of our guests. THIS NEEDS TO BE ADDRESSED AS BLACK MOLD IS VERY UNHEALTHY AND A HEALTH CODE VIOLATION!!!!! Only 1 roll of toilet paper per bathroom. Had to run out and buy more.
- Ashle

Thank you. You are not seeing mold, it is a small dust trail that can accumulate on a ceiling near the vent over time. This has been cleaned. We supply a roll per bath as for the duration of a stay. As noted in our rental agreement and welcome letter we supply a start pack of items, enough to take care of a couple of days but not intended to be a full supply for the duration of a longer stay. Thank you

- Manager Response
Rough start; ended OK
3/5 stars
When we arrived on Saturday afternoon, the code to enter the unit didn't work. We had to call the answering service and, because it was a Saturday afternoon, had to wait between 15-20 minutes until we got the correct code. After we finally got in the unit, we immediately realized the unit hadn't been cleaned. from the prior occupants The beds had old sheets and dirty towels were on the floor. The kitchen counters had crumbs. We had to call the answering service again. To their benefit, the cleaners came almost immediately and were done by the time we got back from the grocery store. Finally, there was a fire alarm system outside our unit. Multiple times during the week it began beeping. The first time it started was in the middle of the night. We called the complex management desk and they sent someone down to silenced it after we called in the AM. 24 hours later, it started again. Once again they came and silenced it. After another 24 hours, it started again. Finally, on our last day, they fixed it correctly. The unit was as advertised and was appropriate for our needs. (3 adults & 3 kids). Travel distance to Universal, Hollywood Studios & Disney were between 15-25 minutes. Very good access to a grocery stores and highway. All in, my complaint was with the management company, not the unit, but the early part of the week was filled with stress that was unnecessary.
- Andrew
Fabulous stay
5/5 stars
We loved this property. It was very spacious. The kitchen and bathrooms were well equipped and clean. Unfortunately it is a bit of a drive to the Disney Parks but it was worth it. The pool was great and the property itself was very secure and clean. We would definitely recommend to friends.
- Tamara

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