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Seawind 1702
5.0/5 stars
Clean, modern with room and to spare for six of us. Booking already for next year and looking forward to it! Alabama Beaches
         
Waters Edge 109
5.0/5 stars
Had a great time and the unit was well maintained and cleaned well. I did arrive early for check in around 2:30pm but keys and everything was ready which was much appreciated. But I was simply handed a envelope and told, parking pass and pool bracelets where included with keys. I had no instructions as to if I should run the dishwasher before I leave or if I had to leave all the dishes clean and out of the dishwasher, should I start a load of the towels or sheets? No intro letter from the management company just to say welcome and here is where you call for maintenance or if you have any issues. The lady who checked me in also at no time said enjoy your trip or do you have any questions. The same when I checked out, no did you have a great time or anything to report maintenance wise in the unit. Just the little touches were missed to put the customer service level above the rest. I work in property management so that may be why I noticed and was rather shocked no letter from the Management company was included or instructions on what to do at checkout. Plus if a leak occurred or incident which could damage the unit I would want to ensure it was reported immediately to the PM. The building did have the front desk area but since they are condos I am unsure as to how much they would help with a unit element problem. Myrtle Beach
         

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