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Horizon Palms Desert Escape
4.0/5 stars
We actually stayed at this property for 3 months. It was a perfect way to spend the winter months. The gated community was ideal. It was always very quiet, even at weekends, and the pool, one of four, is just steps away from the patio. There was more than enough room for just the two of us and when we had guests stay for a week it was no stretch at all. We thoroughly enjoyed the bikes left in the garage for our use and had great fun with the table tennis. As might be expected, there were a couple of small problems that materialized over the course of 3 months, just like you would get at home, but they were dealt with really quickly and efficiently by Dan who was always just a phone call or an email away.
         
Phoenix on the Bay 1-1215
5.0/5 stars
I was not please with the condition of this condom unit upon arrival and during our stay. Upon arrival we found the master bathroom flood with standing water. So much so we hought there must be a water leak in the bathroom.the carpet at the threshold of the bath room was soaked. we advised Itrip of this issue and a service guy arrived a couple hours later and found no leaks. He soaked with water up with condo towels. Later he brought in a dehumidifier. while there he noiced the terrible conitions the capet was in, in the dining & living room areas. He promised to bring in a carpet cleaner the next day to clean the carpets. This never happened. We were advised several time prior to arriving that entry might be delayed due to high volume of cleaning requirements during PEAK season and that every condo had an inspection after cleaning and before the next tentate arrived. This inspection must not of happened. We were very displeased with this unit.
         

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