Heart of Snowmass Base Village Above Children's Ski School. Balcony, Parking, Amazing View, Elevator

Clarissa, Thank you for taking time to review your experience. We are disappointed you did not find our written instructions clear on how to get to the underground parking garage and up to your condo on the elevator. We do our very best to accommodate special requests in regards to early check-in and late departures however if we have other guests before and after a stay we are sometimes not able to honor the requests. We were available by phone or text at all time and felt our communication was quick and responsive prior to and during your stay. A vacation rental is a wonderful experience if you want the extra space of a kitchen and living area to share time with family and friends but some do prefer a hotel stay with 24 hour on-site staff and we can appreciate this. We are happy to hear you enjoyed the condo and the location and wish you all the best in your future visits to the Snowmass area. It was a pleasure to have you as our guest. Kim and Kim iTrip Vacations Aspen Snowmass

Laurie, We are so pleased to hear you were happy with our communication and level of service. The Hayden Lodge is a premier location in the heart of the village making it an ideal spot to spend time while exploring all that Snowmass has to offer. We hope you will think of us again when planning your next visit! Kim and Kim iTrip Vacations Aspen Snowmass

Thank you Enrique! We are so happy to hear how pleased you were with your vacation rental choice. The Hayden Lodge is truly an ideal location when coming to vacation in Snowmass Village any time of year but especially in the winter! We would be delighted to welcome you back as our guest again. Best regards, Kim and Kim iTrip Vacations Aspen Snowmass

We are thrilled to hear how much you enjoyed your stay in this amazing Hayden Lodge condo. Being on the end of the building right at the ski slope does provide for an incredible view. We are pleased you found your experience convenient and easy and found the home to be everything you hoped for. We look forward to welcoming you back! Kim and Kim iTrip Vacations Aspen Snowmass

Rachel, Thank you for taking time to review your stay. We are happy to hear you enjoyed the location and the views while staying with us! The parking at this property is unique and therefore we email every guest in advance of arrival to make sure the check-in instructions have been received. We also print them out and put them in the key packet so the are handy to follow at arrival. Thank you for encouraging future guests to read them thoroughly. We do try our very best to set everyone up for a successful check-in and are always available by phone or in person to help if needed. We hope you will come and stay with us again on your next visit to Aspen Snowmass! Kim and Kim iTrip Vacations Aspen Snowmass

Mark, Thank you for taking time to review your stay and share some feedback with us! We will certainly talk with the owner about your requests. We are so happy to hear you enjoyed your stay and appreciated the incredible location and convenience this condo offers to guests coming to enjoy a vacation in Snowmass! We would be delighted to have you stay with us again on your next visit. Kim and Kim iTrip Vacations Aspen Snowmass

Thank you Kiki! We are happy to hear you enjoyed your stay and had a wonderful holiday with your family. We look forward to welcoming you back! Kim and Kim iTrip Vacations Aspen Snowmass

Torrie, Wow! Thank you so much for the great review and for sharing your experience with us and future travelers. It is so very helpful for people to understand the convenient location, great amenities and service. We look forward to welcoming you back soon! Kim and Kim

Thank you for taking time to review your stay and for the kind words regarding our service. This particular property does not have a pool, only a hot tub. Thank you for sharing your feedback about the beds. We are disappointed to hear you were uncomfortable. We will definitely check the mattresses ourselves, as we have not heard this from other guests, but will certainly replace them if they need to be. The feedback is very helpful to us so we can be sure our accommodations are 5 star for all guests. Kim and Kim iTrip Vacations Aspen Snowmass

Thanks Hayden! We are so glad to hear that you enjoyed your stay with us. We are looking forward to having you back to this great condo in the heart of Snowmass. Kim and Kim

Thanks so much! We do love this location of this beautiful condo. We look forward to having you back. Kim and Kim

Hi Jose, We are so glad to hear that you enjoyed your stay at this beautiful condo. The location is ideal for families with kids in ski school! Kim and Kim

Jeanne, We are so happy to hear you and your family had another wonderful stay in Hayden 2201. It is our pleasure to do what we can to ensure your vacation is the best it can be. We would love to welcome you back. The condo is booking up quickly for next winter to as soon as you have some dates let us know and we will book your stay. Kim and Kim

Allan, Thank you so much for taking time to review your stay. Your kind words are very much appreciated. We look forward to welcoming you back next week. Kim

Thanks Pasha, We are so glad to hear that you enjoyed your stay. This property is actually located in Snowmass Village, rather than the nearby city of Aspen. It is a great location for skiing and getting to all of the surrounding areas. Kim and Kim

Matt, We are so happy to hear you had a great trip and that our services met your expectations! We would be delighted to welcome you back any time. Kim and Kim

Kelsey, Thank you for sharing your experience with us. It is so nice to hear you had a great stay. Thank you for the glowing review. We hope you have the chance to come back and stay with us again. Kim and Kim

James, We are delighted you enjoyed your trip to Snowmass. It is a priority that our guests have a relaxing time. We hope you will come and stay with us again next time you are in the area. Kim and Kim

Thanks for staying with us and we hope to have you back in the future! Kim and Kim

Martin, Thank you for your review. We are delighted you had a great stay. Unfortunately it is a condo association rule at this location and bbq grills are not allowed on the patios or balconies. Please contact us again next time you are in the Snowmass area. We do have other wonderful ski-in/out condos that do have grills. We would be happy to discuss all our lodging options with you to be sure you have the perfect spot to spend your ski vacation in Snowmass. Kim and Kim iTrip Vacations Aspen Snowmass