Beachfront Condo - Gulf View! WIFI- 2 Pools - Steps to Beach - Tennis Court

We are so glad to hear that you loved this location, and would love to return! We hope to be able to host you again in the future =)

Thank you for leaving your feedback! We are happy to hear that you enjoyed your stay, and we hope to get the opportunity to host you again in the future :)

Thank you so much for the kind review! We're happy you were able to stay with us in spite of the weather complications. We appreciate your recommendation!

We are sorry you weren't entirely satisfied with your stay. Although this unit is in need of updates, it is overall very clean, and we feel as thought the photographs we use in our marketing accurately reflect the condition of the unit. This is the first report we have had of any "black around the walls," but we will be sure to investigate. None was seen by any of our cleaning staff, or by maintenance when they came to replace lights. Regarding the outlet, it only had a loose wire in the back, and did not need replacement. Once again, we are sorry this unit did not meet your expectations, and hope you will stay with us again at one of our other units. Thank you

Thank you for the feedback concerning your recent stay. We are however surprised at the contents of the review. The HVAC filters were replaced in this unit the week prior. An electrician had also been sent to the unit to repair an outlet and reported that all outlets were working when he left just the previous week. In addition, new comforters were placed on the beds just prior to the guests arrival. At no time during the stay were any of the items reported to our staff, including the refrigerator. Had they been they would have been addressed immediately. We do agree that the unit is a little dated, but it is a beautiful location and every effort is made to maintain the property at a comfortable level for all guests. We are very sorry for the experience of the guest received but definitely do not believe this property warrants such a severe review and ranking.

Thank you for bringing these issues to our attention! We will talk to the owner about bringing some updates to this unit when possible. The unit is older than some others in the area. We will talk to our cleaners about the cleanliness of the unit as well. We apologize that you were not completely satisfied with staying at Pinnacle Port, but we hope you will stay with us again soon! Please feel free to check out the other units we manage in the area at https://www.itrip.net/vacation-rentals/usa/fl/beaches-of-30a/santa-rosa-beach

Thank you for staying at our condo and for the feedback. We would like to respond regarding the cable issues you experienced. The HOA has recently contracted with a new provider and there is ongoing work being done to update and install a new satellite and internet system at all Pinnacle Port condos. We are so very sorry for the interruption and inconvenience. We have been actively reaching out to all guests and there are signs posted in all buildings informing guests of the ongoing process. We hope that this will be completed in a timely manner and want to reassure you and all travelers that this in not typical and will be resolved and updated soon. We hope that in light of this that you will decide to stay at our condo again. We see that you loved the views and felt is was spacious, clean and met your needs. We are very happy about that. Thank you again.

Thank you so much for staying with us! As for the soap/trash bags/etc, that is standard for a condo of this size. We are delighted everything else was well, and we look forward to hosting you again!