8965 Paradise

6 BR
5 Baths
Sleeps 16

About

Looking for a great deal? Discounts are automatically applied based on your length of stay—whether it’s 5 nights, 7 nights, 28 nights, or more! No need for promo codes or requests. The total price you see includes your savings, so you can book with confidence. Discounts may display differently across booking platforms, but rest assured, they’re built into your final price!

This charming 6-bedroom, 5-bathroom pool residence is nestled within the serene confines of the esteemed Paradise Palms Resort, conveniently situated a mere five miles from the renowned Walt Disney World entrance.

Indulge in the meticulously curated interiors of this professionally adorned abode, catering effortlessly to families and groups of friends alike. Embrace the sun-drenched screened lanai, boasting a private pool where leisure reigns supreme (pool heating recommended during winter months, with a nominal $40/day fee).

On the primary level, discover a queen-sized bedroom accompanied by a 32-inch TV and a shared bath. The expansive, gourmet kitchen is adorned with top-tier amenities, including sleek granite countertops and stainless steel appliances. Revel in the opulence of leather furnishings gracing the family and living rooms, alongside a dining enclave comfortably accommodating eight.

Ascend to the capacious second story, unveiling two luxurious king master suites, each accompanied by a TV and private bath. Three additional bedrooms beckon: one queen, one with two double beds, and a twin bedroom outfitted with twin beds, all outfitted with TVs and sharing bathrooms.

The family room beckons with plush seating, a generously sized wall-mounted TV, and a Blu-ray DVD player. Extend your relaxation to the supplementary living area/den on the second floor, complete with its own 50-inch TV and a full-size sofa sleeper, enabling accommodation for up to 16 guests.

Savor moments of reprieve amidst the covered lanai, ideal for tranquil breakfasts or evening libations while the young ones frolic gleefully in the pool. Picture-perfect evenings unfold as you return from exhilarating escapades at Orlando Disney, tucking the little ones into their own cozy quarters before indulging in a late-night meal or unwinding in the pool's embrace.

An array of dining establishments and retail outlets lie mere minutes away, while essential amenities such as groceries, medical facilities, Walmart, and a 24-hour pharmacy are within close proximity. Superb golf courses await nearby, catering to enthusiasts of the sport.

Paradise Palms stands as a bastion of exclusivity, boasting gated access and round-the-clock security. Family-centric amenities abound, including a sprawling pool featuring a water slide, two inviting hot tubs, a playful splash fountain area, a Tiki bar, sundry shop, fitness center, children's playground, arcade, tennis and basketball courts, shuffleboard, horseshoes, and even a movie theater!

Secure your reservation for this exceptional retreat today and embark on a journey of unparalleled indulgence.

Guest Reviews:

"We shared this rental house with 5 other families while visiting Orlando for a cheer competition. There was plenty of room for everyone in out group and more! Everything was clean and tidy. Lots of great places to eat and a Target nearby. Will rent this property again in the future!" Crystal

"I really enjoyed my stay this house was nice clean an we felt at home. I would recommend this residence to anyone." Sameda M.

"We just came back today. We ❤️ the house. Very clean, super spacious. Beds were comfortable and the kitchen was a dream. Would definitely recommend." Morayama P.E.

"This home was great size for our family. We enjoyed the pool and enjoyed the bigger pool at the clubhouse." Tonya B.

"I had 14 people on our family vacation. That's 8 adults and 6 kids. The house had plenty of beds and bathrooms. The pool was perfect and warm. Some of the group did go over to the club house and loved the pool there. The house has lots of towels. It is big enough that we had some space away from each other, especially since we drove from Colorado. It was easy to find, the staff was patient and kind." Stacy F.

"We rented a house for our 10 year anniversary, we intended to go with our 6 children and 13 grandchildren, so we rented a house that could accommodate that many people. Then two families back out, so we had to downsize, which was very easy. I went to cancel my original reservation and they inquired what I was looking for and sent me several options, one of which we ended up going with. The entire process was very easy and affordable, it was a wonderful experience and I would highly recommend them. We thought this was going to be a once in a lifetime vacation and it was such a great experience, we are planning a return trip in 5 years!!" Carrie F.

"The best time in this lovely home." Ruben R.

"This unit exceeded all of our expectations... we were pleasantly surprised when we opened the door. The area is absolutely gorgeous. Our stay was the weekend of July fourth so we were able to watch all of the beautiful fireworks while standing outside. It’s where all activities are accessible within a few minutes drive. We will definitely be back and I’m soooooo excited!" Keisha B.

"We very much enjoyed our stay in this beautiful home. It was very spacious and clean - perfect for our family. The club house was very nice as well, and the staff was super friendly. The pool is a nice size and has a bar with food service. I highly recommend staying here - it is lovely!!" Lauren

"Totally enjoyed our stay there. The house was spacious & clean & easily accessible. Would highly recommend to others. We were there for a cheer competition at ESPN & it was a great location. Would definitely stay there again." Laverne F.

"We had a great experience staying at this vacation home. It comfortably fit our group of 15 and we loved the separate loft area upstairs for the kids. Home was clean and had everything we needed to kick off our vacation. Amenity center is nice and a great s

**Every guest must be registered with the resort prior to check-in

**There is a maximum of 4 vehicles per reservation

8965 Cuban Palm Road Kissimmee, FL 34747

Sleeping Arrangements

Ground Floor Bedroom Queen
Second Floor Master Suite King
Second Floor Master Suite #2 King
Second Floor Queen Bedroom Queen
Second Floor Double Full Bedroom Full (2)
Second Floor Twin Bedroom Twin (2)
Second Floor Loft Area Sofa Sleeper Sofa Full

Bathroom Configuration

Ground Floor Shared Bathroom: Toilet, Combo Tub Shower
Second Floor King #1 En-Suite Bathroom: Toilet, Combo Tub Shower
Second Floor Shared Hall Bathroom #1: Toilet, Combo Tub Shower
Second Floor King Master En-Suite Bathroom #2: Toilet, Tub, Shower
Second Floor Shared Hall Bathroom #2: Toilet, Combo Tub Shower

Property Rules

Check In: After 4pm
Check Out: Before 10am
Smoking: Not Allowed

Amenities

Air Conditioning
Bathtub
Bed Linens
Big Screen TV
Cable
Car Recommended
Carbon Monoxide Detector
Children Welcome
Cleaning Disinfection
Clothes Dryer
Coffee Maker
Common Surface Disinfectant Cleaned
Communal Pool
Cooking Basics
DVD
Deadbolt Lock
Dining Table
Dishes And Silverware
Dishes Utensils
Dishwasher
Disinfected
Dryer
Enhanced Cleaning
Essentials
Extra Pillows And Blankets
Family
Fenced Pool
Fire Extinguisher
First Aid Kit
Fitness Room
Free Wifi
Hair Dryer
Hair-Dryer
Hangers
Heating
Hot Water
House Cleaning Included
Ice Maker
Internet
Internet Access
Iron and Board
Kitchen
Laundry
Linens
Living Room
Microwave
Minimum Age Limit
Outdoor Lighting
Outlet Shopping
Oven
Patio
Pool
Private Pool
Private-Living-Room
Refrigerator
Self Check-In
Self Checkin Checkout
Shampoo
Smoke Detector
Stove
Swimming
Television
Theme Parks
Toaster
Towels
Tv
WIFI
Washing Machine
Water Parks
Wireless Internet
Bed Linens Provided
Family Friendly
Optional Pool Heat
Bar
Concierge
Fitness Center
Gift Shop
Lounge
Outdoor Pool
Public Transportation
Resort
Restaurant
Sauna
Spa
Steam Room
Wifi

Map

Videos

Frequently Asked Questions

If you would like to request an early check-in, a late checkout, or a trip extension, please reach out to our reservations team! While not every request can be honored, we will do our absolute best to make it work!
 
Typically, maid service is only scheduled for after your departure. If you would like to add a cleaning stop during your stay, just reach out and let us know! Prices vary on the size of the home. 

*We do require ONE full cleaning visit for every 30 days stayed with us. Our reservations team will work with you to schedule these additional cleanings.  
A: YES! If you would like to add pool heat to your reservation, please contact us after confirming your booking!

It is important to keep in mind: 
  • Pool heat is available from varying dates in October through April.
  • Pool heat requires a minimum of 3 nights' purchase 
  • Pool heat is set at a constant 85 Fahrenheit/29.4 Celsius and is NOT ADJUSTABLE
  • The pool heater will heat the water 10-15 degrees above the outside ambient temperature (if the outside temperature is 65F the water can be expected to be 75F)
  • Pool heaters will not work if the ambient outside temperature falls below 55 Fahrenheit/16 Celsius.
  • The pool heater only runs when the pool pumps are circulating the water, which is not 24/7. Most pumps turn off to conserve power after 8p.
  • Please double-check your listing; spas are not hot tubs and spa temperature will be the same temperature as the pool.
  • No refunds will be given if local weather conditions cause the pool water temperature to fall short of expectations.
CHECK-IN 4:00PM EST
CHECKOUT 10:00AM EST
Please be aware that during peak or holiday seasons, 4p check-in may not be guaranteed. Our team will be in touch if your check-in needs to be slightly delayed. Entering the home before the agreed-upon time or not checking out by the agreed-upon time carries fines.

AGE RESTRICTIONS - The primary renter must be 25+ years of age and proof may be required at any time.

PRIMARY RENTER - The primary renter must be staying in the unit for the full duration of the trip. No arbitrage or 3rd party bookings are allowed or will be honored. Please make sure the information we have (phone number, email address) for the primary renter is accurate and up to date at all times.

NO SMOKING OR VAPING - Smoking and/or vaping of any kind is strictly prohibited. Florida law prohibits smoking/vaping on balconies of shared housing (condos/apartments) or shared entryways with other units. Fines starting at $500 will be issued for ANY evidence of smoking or vaping is found in the unit after your departure (including smell).

PETS - Pets are allowed in designated homes ONLY, should be included in the initial booking, and must be approved by iTrip Orlando before the trip begins; if they are not, please reach out to us to add them to your booking ASAP. Additional fees, security deposits, and a health screening are required of any pet. Unauthorized pets may result in immediate removal and up to a $500 fine.

ENTRY BY OWNER - The owner or owner's agents may enter the premises due to an emergency, necessary/agreed-upon repairs/alterations/improvements/services, or showing to prospective purchasers, renters, or contractors.

FURNISHINGS - Do not move or remove any furnishings from the premises or property. Fines will be incurred for theft or damages.

GARBAGE - The tenant is responsible for the collection and removal of all trash during the stay. Specific trash instructions will be shared in your welcome letter.

HAZARDOUS PRACTICES - No grills of any kind are permitted inside or in any covered areas. Grills may be used only in open-air areas 50+ feet away from the home. No open flames (e.g., candles, turkey fryers, etc) are permitted on the premises. Do not dismantle smoke, carbon monoxide detectors, or pool alarms as they are for your protection.

HOLD HARMLESS - iTrip nor the Owner of the premises assume any liability for (i) loss, damage, illness, or injury to persons or their personal property that occurs during their stay on the premises; (ii) any inconveniences, damage, loss, or injury arising from any temporary defects or stoppage in supply of water, gas, cable service, internet access, electricity or plumbing or (iii) any inconveniences, damage, loss or injury arising from or due to weather conditions, natural disasters, acts of God, or other reasons beyond their control.

PARKING - Parking is limited to the designated area(s) and guests assume all risks. Neither the Owner, Owners Association, nor iTrip is responsible for any vehicle damage/theft. No boats, jet skis, campers, trailers, or RVs, are allowed. Please check your welcome letter for specific HOA rules regarding parking.

PATIO/DECK - Tenant acknowledges that if the premises reserved include a pool and/or spa, no lifeguard is on duty. The pool, spa, and patio/deck can be dangerous areas, the deck/patio can be slippery when wet, and injury may occur. Diving, horseplay, or running is prohibited. No child or adult non-swimmer is permitted to use the pool without adult supervision by a strong swimmer. NO GLASS is allowed in the pool area.
The pool alarm and pool fence are required by Florida law and MUST NOT be tampered with or disabled. Tenant and guests accept and assume all risks involved in using the pool, hot tub, and patio/deck and agree that neither the Owner, owners’ association nor iTrip accepts any responsibility whatsoever in the case(s) of accident or illness resulting from use of these amenities. Homes with pools and hot tubs are under the weekly care of a team of professionals.
As mandated by the state of Florida and for your safety, a team will be onsite once a week to test the water quality and make any necessary adjustments. These visits are not optional and cannot be scheduled, rescheduled, or refused. This team will not access the home and the tenant does not need to be present for this visit.

UNIT OCCUPANCY/DISTURBANCES - The maximum occupancy is based on the property limitations in the rental reservation. No parties or events are allowed. Tenants will be removed, fined, and will forfeit all monies for: Exceeding maximum occupancy, planning, marketing or hosting a party; or any acts that interfere with neighbors’ right to quiet of their premises. Quiet Time: 10:00PM – 8:00AM

RESPECTFUL BEHAVIOR - Please treat the home, the neighbors, the community, and our team of iTrip Staff and contractors with respect; we will do the same.

CANCELLATION POLICY - CANCEL FOR ANY REASON TRAVEL INSURANCE IS HIGHLY RECOMMENDED. Our cancellation policy is as agreed to at the time of booking. All cancellations and date alterations are subject to our cancellation policy and exemptions will not be made. We will ONLY provide refunds for nights that a local government body has issued a MANDATORY evacuation.

DAMAGES/FINES - Accidents happen, but you are responsible for any damages, additional cleanings, or service provider call-out fees that are required because of your stay. Fines or fees may be assessed for (but are not limited to): unapproved early check-in, unapproved late check-out, unapproved pets, unapproved guests, smoking or vaping of any kind, missing or damaged items, stains, tears, rips, trash left in the home, HOA-issued fines for violations, service provider calls for guest caused issues, service calls for guest reported issues that aren't issues (ex: Pool Heat, HVAC, etc) etc. Please report any damages as soon as possible so we can work to resolve them.

VIOLATION OF THESE RULES - Violation of any part of this agreement may result in fees, fines, and/or the immediate termination of the booking, with forfeiture of all monies paid. iTrip Orlando reserves the right to cancel the Tenant’s stay with no refund if the tenant and/or their guests fail to comply with any of the rules outlined in this agreement. Eviction with no monies due will occur for any of the following:
• Occupancy exceeding the sleeping capacity of the home (16), 24 hours per day, 7 days per week, 365 days per year
• Using the premises for any illegal activity
• Intentionally causing damage to the rented premises or to any of the neighboring properties and any other acts that interfere with neighbors' right to quiet enjoyment of their premises
• Party planning, advertising for a party, or parties in the home or on the property
• Smoking or evidence of smoking in the property
• Unauthorized Pets
• Threats of acts or violence towards any representatives of iTrip Orlando, Nieghboring occupants, Resort staff, etc
• Violation of any Resort, HOA, Local, State, and/or Federal laws

ISSUE REPORTING, RESOLUTION, & REFUND REQUESTS - Guests must immediately notify iTrip Orlando of any maintenance concerns, cleaning issues, repair requests, or other problems upon discovery. Reports should include relevant supporting evidence, such as photos or videos. Upon notification, guests must allow iTrip Orlando access to the home to investigate and address the issue; in most cases, guests do not need to be present for this access. If the reported issue is resolved, no further remuneration or refund will be provided. If a guest is unresponsive or denies iTrip Orlando access to the home, we will assume the issue has been resolved, and no further action will be taken.

Any issues reported after checkout are not eligible for compensation. No refunds will be given for acts of God or Nature or items out of our control (public utilities such as power, water, internet, natural gas, etc., road closures, resort amenity closures, etc). If a reported issue is determined to be a false report—meaning it cannot be confirmed, replicated, is due to guest misunderstanding—or if the issue is caused by the guest (e.g., clogged drains, misuse of HVAC systems), the guest may be charged a service call out call fee in addition to any repair costs. The guest will be responsible for any expenses related to clearing blockages in drain lines, sewer lines, or garbage disposals caused by their actions. Fines may be assessed for damage resulting from improper use or tampering with property systems, including pool equipment, HVAC units (e.g., causing freeze-ups), or other mechanical components.

EMAIL & TEXT CONSENT - By providing your email address and phone number you are giving iTrip Orlando consent to provide their services and communicate with you via mobile phone, messages, e-mail, and any kind of online communications, provided that these communications comply with privacy regulations.

YOUR INFORMATION - We take the protection of your personal information INCREDIBLY seriously. In some cases, your name, email address, and/or phone number may be shared with vendors so they can properly assist during your stay. Some communities REQUIRE us to provide guest names, stay dates, and/or copies of government-issued identification.

Reviews

8965 Cuban Palm Rd
5/5 stars
Very happy with the house and the resort. We did buy and leave some kitchen items - tea towels, dish clothes and a couple of storage containers. Other than that we did have enough bathroom towels, etc. I would definitely book this place again.
- Dale & Maureen

Thank you for your review Dale and Maureen we have shared with our team and look forward to your next stay with us. Thank you

- Manager Response
Our home during Hurricane Ian
5/5 stars
We stayed at this property for 11 nights with 13 people, and loved it! There was plenty of space for everyone. We checked in on a Tuesday and Hurricane Ian hit on Wednesday. We never felt unsafe there. The power stayed on the whole time, which was great. The only downside was there was a leak in the upstairs living room ceiling. We reached out to the property manager and ended up just having to put a bucket under it because they weren't able to send anyone out due to the Hurricane (totally understandable). It stopped leaking on Thursday, after it stopped raining, and it didn't rain for the remainder of the trip, thankfully. The weather was great and we loved sitting out on the patio. The house is only 20 minutes away from Disney World and 30 minutes from Universal Studios, which is very convenient. Loved that there was a garage to park our car in during the hurricane. Would definitely stay again!
- Michelle

Thank you for your review Michelle, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Awesome
5/5 stars
I had 14 people on our family vacation. That's 8 adults and 6 kids. The house had plenty of beds and bathrooms. The pool was perfect and warm. Some of the group did go over to the club house and loved the pool there. The house has lots of towels. It is big enough that we had some space away from each other, especially since we drove from Colorado. It was easy to find, the staff was patient and kind.
- Stacy

Thank you for your review Stacy we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Great
5/5 stars
Everything has been good excellent costumers service
- Nayely

Thank you for your review Nayely we have shared with our team and look forward to your next stay with us. Thank you

- Manager Response
D2 SUMMIT
5/5 stars
Totally enjoyed our stay there. The house was spacious & clean & easily accessible. Would highly recommend to others. We were there for a cheer competition at ESPN & it was a great location. Would definitely stay there again.
- Laverne

Thank you for your review Laverne, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Great vacation home!
5/5 stars
We had a great experience staying at this vacation home. It comfortably fit our group of 15 and we loved the separate loft area upstairs for the kids. Home was clean and had everything we needed to kick off our vacation. Amenity center is nice and a great spot to have a relaxing day when not visiting the parks. Thank you!
- Megan

Thank you for your review Megan, we have shared with our team and look forward to your next stay with us. Thank you

- Manager Response
Family Fun
5/5 stars
Loved,loved loved the house and the pool. The house is so spacious and the grand kids loved going to the community pool and then coming back to the house and swimming more. So convenient for the parents and Grandma. Would stay here again in a heartbeat.
- Donna

Thank you for your review Donna, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Melvins Getaway 2021
5/5 stars
We really enjoyed out home it was very spacious and my grand kids emjoyed themselves i will be booking again.
- Yavander

Thank you for your review Yavander, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Family fun
5/5 stars
The house was nice and clean and very spacious. The rooms were nice size with private restroom. Was great as well. Close to everything great location
- Shawn

Thank you for your review Shawn, we have shared with our team and look forward to your next stay with us in the future. Thank you.

- Manager Response
Rating
5/5 stars
I really enjoyed my stay this house was nice clean an we felt at home..I would recommend this residence to anyone
- Sameda

Thank you for your review Sameda, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Beautiful, Spacious, and Clean Property
5/5 stars
We very much enjoyed our stay in this beautiful home. It was very spacious and clean - perfect for our family. The club house was very nice as well, and the staff was super friendly. The pool is a nice size and has a bar with food service. I highly recommend staying here - it is lovely!!
- Lauren

Thank you for your review Laren, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Family getaway/Worth the visit
5/5 stars
The home was clean, spacious and nice. We were comfortable and pleased with our stay.
- Latoya

Thank you for your review Latoya, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
You will never be disappointed
5/5 stars
This unit exceeded all of our expectations... we were pleasantly surprised when we opened the door. The area is absolutely gorgeous. Our stay was the weekend of July fourth so we were able to watch all of the beautiful fireworks while standing outside. It’s where all activities are accessible within a few minutes drive. We will definitely be back and I’m soooooo excited!
- Kiesha

Thank you for your review Keisha, we are so delighted you loved our property! We have shared with our team and look forward to your next stay with us.

- Manager Response
Good Weekend
5/5 stars
The best time in this lovely home
- Ruben

Thank you for your review Ruben. We have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Great rental
5/5 stars
The facility is great! Our children as well as extended family are having a blast....I would stay here again!!!
- Candice

Thank you for your review Candice, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Disney Vacation
5/5 stars
We rented a house for our 10 year anniversary, we intended to go with our 6 children and 13 grandchildren, so we rented a house that could accommodate that many people. Then two families back out, so we had to downsize, which was very easy. I went to cancel my original reservation and they inquired what I was looking for and sent me several options, one of which we ended up going with. The entire process was very easy and afforable, it was a wonderful experience and I would highly recommend them. We thought this was going to be a once in a lifetime vacation and it was such a great experience, we are planning a return trip in 5 years!!
- Carrie

Thank you Carrie, we have share with our team and look forward to your next stay with us. Thank you.

- Manager Response
Nice place, but no essentials
3/5 stars
It was advertised that soap, shampoo, and toilet paper would be provided. We found those items sadly lacking for any length of stay!
- Martha G

Thank you for taking the time to leave a review. Please note that it is noted in all rental documentation that only a starter pack of these items would be provided to get guests started for the stay. We do appreciate your feedback. Thank you!

- Manager Response
Very pleased occupant!
5/5 stars
My stay at this beautiful property was excellent. We were there for the ESPN Wide World of Sports AAU National Championship last week. I was very impressed with the home and it's accommodations. There was plenty of room for us as well the amenities. I would highly recommend this home or any in that community for persons interested in visiting the Orlando/Kissimmee area!!
- Kalinciar

Thank you for your review Kalinciar, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Family vacation
5/5 stars
This home was great size for our family. We enjoyed the pool and enjoyed the bigger pool at the clubhouse.
- Tonya J

Thank you for your review Tonya, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Christmas get away
5/5 stars
This property is beautiful, it easily has accommodated my family of 12 with all different needs. There are plenty of dishes for us to make meals, it’s close to grocery stores, not too far from either Disney or Sea World. The community center pool is gorgeous and the People were all very helpful.
- Jamie

Thank you for your review, we have shared with our team and look forward to your next stay with us. Thank you.

- Manager Response
Excellent stay
5/5 stars
We just came back today. We ❤️ the house. Very clean, super spacious. Beds were comfortable and the kitchen was a dream. Would definitely recommend
- Morayma Perez

Thank you for your review, we have shared with our team and look forward to your next stay with us Thank you

- Manager Response
5 Star
5/5 stars
We rented this home with our other coaches/families for the World Archery tournament that was held in Orlando. We were all very pleased with the house. If I had a complaint at all, I guess it would be that the pool was small but there was always the community pool. It was very large and beautiful. We went up there plenty of times throughout the week. There was never an issue about sleeping arrangements or bathrooms because there was plenty. Just make note that there is not a supply of soap and toilet paper. With as many as this house holds, that was something that was needed for sure. We would definitely recommend this house for large groups.
- Tammy

Thank you for your review and comments. Vacation homes are self catering homes and do not operate like a hotel. We supply an initial start up pack of toilet paper, paper towels, soap and shampoo which is intended to get your vacation started but not to supply for an entire stay. Thank you again and we look forward to your next stay with us.

- Manager Response
The house is awesome!
5/5 stars
The house was great! We had room for everyone and more. The kids loved having the pool in the back yard. The main pool is awesome!
- Nicole

Thank you for your review, we appreciate it and have shared with our team We look forward to your next stay with us. Thank you

- Manager Response
8965 Cuban Palms Road
3/5 stars
We rented this unit for one week with 10 people in our party. Below are the pros and cons of the rental unit. Pros: Space, open floor plan of downstairs, lots of space upstairs, second TV area provides another area for people to relax. GREAT master suite with large bathroom and jacuzzi tub; second master suite also nice. The lay-out of the bedrooms was very nice as well. Plenty of dishes and silverware. There was seating for 12 inside and 4 outside. On the low 90 temps days, it was uncomfortable to eat outside. Cons: Phone and dryer did not work upon arrival. The phone was fixed on arrival day (Saturday), which was very good because there is no cell service inside the home (most of our party had AT&T). The dryer was not repaired until Monday. The shelf above one of the produce drawers in the refrigerator was missing completely. We were told that most produce drawers don't have a shelf; I've never personally seen that. I just didn't want to be charged for something already missing. The description of the home includes "a well-stocked kitchen". There was no cutting board available, the blender was plastic and the pots and pans were limited. The utensils (larger spoons, spatulas etc) were also plastic and easily bendable. There were NO dishcloths to use; we bought our own after using paper towels the first night. There were only three dish towels. There were 13 bath towels in a home that sleeps 16 people. We were out of towels the first day; wash cloths were also limited. There should be a minimum of 16 towels but even that number is unacceptable. In the kitchen downstairs, it appeared the kitchen hadn't been swept, there was a battery and a plastic bread tie on the floor, under the cupboard edging; upstairs, a dirty sock left behind by a previous guest was found under the TV stand in the second family room space. The toilet in the bathroom next the twin beds bedroom had not been cleaned in probably a month, although it had a "sanitizer" tag wrapped around the toilet seat. The inside of the bowl had a pink and green ring. There was a broom but the mop looked dirty and unusable. Overall, we liked the house for its size and lay-out but if we were to stay in this unit again, it needs to be better stocked (towels, dishcloths, pots/pans, utensils, etc.) in the kitchen area, better cleaning throughout the unit and everything in working order upon arrival rather than having to call to get things repaired on the very first day of our stay. Kelley Calk
- Kelley

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