Newly Remodeled Chalet! Pool Table, Hot Tub, WiFi, 2.4 miles to d/t Gatlinburg, Ski Resort 0.5 miles

Cupola Chalet
$135.09 - $181.09 / night   in Gatlinburg  
2 Bedrooms 3 Bathrooms Sleeps 6

We help make the most of your vacation by providing Free Admission to some of the area's top attractions each and every day! Create exciting memories, have more fun, and truly experience your destination!

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Newly Remodeled Cupola Chalet - 2BR/3BA - Smoky Mountain Getaway - Pool Table - Hot Tub

AMENITIES:

- Covered Parking

- Balconies with Wooded and Mountain Views

- Wood Fireplace

- WIFI - Internet

- 55" Flatscreen TV in Living Room

- Hot Tub

- Gas Grill

- Community Pool

- Tennis Courts

- Fully Equipped Kitchen

- Washer and Dryer

- Pool Table

- 2.4 miles to Downtown Gatlinburg - National Park

- 0.5 miles to Ober Gatlinburg Ski Resort

SLEEPING ARRANGEMENTS: (Sleeps 6)

- 1st Floor (lower level) Bedroom features King-Size Bed and a 38" Flat Screen TV

- 3rd Floor King-Size Master Suite with 38" Flat Screen TV and Bathroom with Tub/Shower Combo

- Sleeper Sofa in Living Room

Welcome to the newly remodeled Cupola Chalet, located in Chalet Village area 2.4 miles above Gatlinburg!

You will enjoy all the comforts of home while staying at Cupola Chalet. Enjoy wooded and mountain views from the balconies. Get cozy by the stone wood-burning FIREPLACE in the living area with a 55" Flat Screen TV. You will find new stainless steel appliances with a full kitchen and dining area for family meals as well as a grill for the days you want to grill out. Cupola Chalet offers a POOL TABLE room with a 38" Flat Screen TV. If you make your way up to the 4th floor, you'll find a little secret getaway where you can enjoy the telescope, or perhaps do a little reading or browsing the internet.

Other features include WIRELESS INTERNET, Washer and Dryer, Community Pool & Tennis Courts.

ALSO: For larger groups, Firefly Chalet is right next door, even sharing a driveway. Combined they offer a total of 5 bedrooms and 6 baths, perfect for vacation with friends or extended family.

From Cupola Chalet, you've got easy access to all the fun and excitement of the Smokies. You're only a half mile from the Ober Gatlinburg, 2.4 miles to downtown Gatlinburg, 2.7 miles to the Great Smoky Mountain National Park, and 11 miles to Dollywood and the excitement of Pigeon Forge.

Reserve your mountain getaway at Cupola Chalet!

1429 Arbon Drive, Ski Mountain Gatlinburg, TN 37738
Info
Property Type: Chalet Beds: 2 Accommodates: 6 Check In: : 4pm Bedrooms: 2 Check Out: : 10am Bathrooms: 3.0 Pet Friendly: No
Amenities
ATM/bank Adventure Air Conditioning Balcony Bathtub Cable Cable TV Central Heat and Air Children Welcome Churches Cinemas Clothes Dryer Coffee Maker Communal Pool Community Pool Covered Patio Covered Porch DVD DVD Player Deck / Patio Deck Furniture Dishwasher Dryer Essentials Family Family Friendly Family/Kid Friendly Family/kid friendly Fireplace Flat Screen TVs Game Room Gas Grill Great Smoky Mtns National Park Hair Dryer Heating Hiking Horseback Riding Hot Tub Internet Internet Access Iron Iron & Board Iron and Board Kitchen Laundry Linens Linens/Sheets Live Theater Microwave Outdoor Grill Outlet Shopping Parking Patio Pets not allowed Pillows Pool Table Private Hot Tub Refrigerator Satellite / Cable Satellite or Cable Sheets Sightseeing Sleeper Sofa Stereo TV Toilet Paper Tourist Attractions Towels VCR WIFI Washer Washer & Dryer Washer and Dryer Washing Machine Wooded and Mountain Views cabin groceries minimum age limit for renters non smoking only restaurants soap
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Toll Free (888) 534-8747
Rates
  • Cleaning Fee:  $110
  • Security Deposit:  $200 - A Security Deposit will not be charged or refunded if a Limited Damage Waiver is available and selected.
  • Rental Deposit:  35%
Nov 15 - Nov 17
Winterfest
$147.09 /Daily   $3,836.00 /Month   Minimum Nights: 2  
Nov 18 - Nov 25
Thanksgiving 2018
$170.09 /Daily   $4,480.00 /Month   Minimum Nights: 4  
Nov 26 - Dec 20
Winterfest
$147.09 /Daily   $3,836.00 /Month   Minimum Nights: 2  
Dec 21 - Jan 4
Holidays in the Smokies 2018
$181.09 /Daily   $4,788.00 /Month   Minimum Nights: 4  
Jan 5 - Feb 13
Winter
$135.09 /Daily   $3,500.00 /Month   Minimum Nights: 2  
Feb 14 - Feb 17
Valentines Weekend 2019
$147.09 /Daily   $3,836.00 /Month   Minimum Nights: 3  
Feb 18 - Mar 5
Winter
$135.09 /Daily   $3,500.00 /Month   Minimum Nights: 2  
Mar 6 - May 23
Spring
$135.09 /Daily   $3,500.00 /Month   Minimum Nights: 2  
May 24 - May 28
Memorial Day 2019
$170.09 /Daily   $4,480.00 /Month   Minimum Nights: 3  
May 29 - Jun 29
Summer 2019
$147.09 /Daily   $3,836.00 /Month   Minimum Nights: 3  
Jun 30 - Jul 7
4th of July 2019
$181.09 /Daily   $4,788.00 /Month   Minimum Nights: 3  
Jul 8 - Aug 8
Summer 2019
$147.09 /Daily   $3,836.00 /Month   Minimum Nights: 3  
Aug 9 - Aug 29
Late Summer
$147.09 /Daily   $3,836.00 /Month   Minimum Nights: 2  
Aug 30 - Sep 4
Labor Day 2018
$170.09 /Daily   $4,480.00 /Month   Minimum Nights: 3  
Sep 5 - Sep 30
Early Fall
$147.09 /Daily   $3,836.00 /Month   Minimum Nights: 2  
Oct 1 - Oct 31
Prime Fall 2018
$158.09 /Daily   $4,144.00 /Month   Minimum Nights: 3  
Nov 1 - Nov 14
Winterfest
$147.09 /Daily   $3,836.00 /Month   Minimum Nights: 2  
* Please Note: Taxes, fees, and deposits will affect the trip cost.
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Reviews - 4.4 stars based on 25 reviews
         
Cupola Chalet
5.0/5 stars
This was our first time using VRBO and everything went smoothly!! The house was really cute (both inside and out)! We loved all the balconies and swing on the front porch. The mountain views were beautiful! We only saw one bear on the property but our neighbors warned us upon arrival to be aware of them; they saw multiple ones during the day and night. We really enjoyed our stay! The only con (which someone else wrote in their review was the driveway was very steep (but they ALL are.... You are on a mountain, so just be prepared). We enjoyed our stay and would recommend it to family and friends!
Reviewed on Aug 18, 2018 by Maggie, Crystal Lake, IL   Report

Thank you so much for staying with us at Cupola Chalet! We are delighted you enjoyed the house, along with all its amenities. We hope to host you again!

Manager Response Sep 6, 2018
         
Cupola Chalet
5.0/5 stars
It was amazing in Gatlinburg,TN. The cupola had everything you needed. The only down fall was I wish I was told that it was on top of a mountain one lane roads and the driveway was so steep I couldn't even get my car down it. Thank you Kim Perry
Reviewed on Mar 11, 2018 by Kim, Walled Lake, Michigan   Report

Thank you so much for staying with us! We apologize about the driveway, but the steep mountain terrain effects a large number of roads and houses in the area. We are delighted to hear you enjoyed your stay, and we hope to host you again in the future :)

Manager Response Mar 12, 2018
         
Cupola Chalet
4.0/5 stars
Just spent a week in this wonderful cabin. What a perfect location! We have stayed many times in the ski mountain area and this is by far the most outstanding location. The night time view is incredible! We were blessed with a full moon which made the view even more stunning. The tram goes right over the cabin which is also fun to watch. We didn’t spend much time in the cabin during the day-we were gone exploring the National Park and skiiing, tubing and snow boarding at Ober Gatlinburg (the close proximity to Ober is awesome-3 min drive) The cabin served our purposes well while we were there in the evening. We used the fireplace every night (we left a whole bundle of firewood for the next guests) since we stayed during the very cold snap. A word of caution-this is a 3 level home. The second bedroom and laundry facility is on the first floor, the kitchen and living area is on the 2nd floor and the main bedroom is on the 3rd floor. This adds up to a LOT of stair climbing! Even our athletic 12 year olds were complaining about the work out! A note to the owner: the stove top is not working well. Only 2 of the 4 elements work. We cooked every night so this was a bit of an issue. Also the cutlery is extremely limited. Not sure if you are aware that your kitchen supply inventory has become very limited and could do with some updating! Thank you for letting us stay in ur home. We had an absolutely perfect vacation
Reviewed on Jan 8, 2018 by Andrea Windsor, Coral Springs, FL   Report

Thank you for the kind review! We apologize for the lack of cutlery/the stove not working! If we had known we would have sent maintenance right away to rectify the issue. We will pass the message along and get this fixed as soon as possible. We are delighted you enjoyed your stay regardless, and hope to host you again soon!

Manager Response Jan 14, 2018
         
Cupola Chalet
5.0/5 stars
We spend this same weekend every year with our son and his wife and stayed this year in this beautiful chalet. Not only did we love the set up of the chalet but we really loved the hot tub and watching the gondola pass above us was amazing. The only thing we would say could have made it better was if all the Jets in the hot tub were working and a couple of newer frying pans in the kitchen so when cooking your food didn't stick so bad. Luckily I had I thought to bring one from home so we made due. Otherwise, we look forward to having our annual family weekend stay be at cupola chalet again! We loved it!
Reviewed on Dec 2, 2017 by Marlena, Gray, TN   Report

We are so happy that you and your family had such a good time and made lasting memories! Thanks for the feedback! We will check on the pans and hot tub. Come again soon!

Manager Response Dec 5, 2017
         
Cupola Chalet
4.0/5 stars
The Chalet was really nice and clean upon arrival. The only complaint we have is on Saturday when the rain came in the ceiling in the bottom bedroom leaked on the headboard and bed which stained the sheets, plus the 2nd skylight by the fireplace leaked to where we had to place bowls on the floor so the carpet didn't get soaked. By morning it had stopped leaking and covered with snow. Really needs to be fixed or the carpet will get ruined. Other than that it was really nice. Just wanted to report the leaks so you are aware.
Reviewed on Oct 29, 2017 by Debbie, Mt Washington, KY   Report

Thank you for staying at our chalet and for the review! We are sorry that there were issues with a leaky ceiling - we have since had the roofers out to make repairs. We do hope you will come again soon! Thanks again.

Manager Response Dec 5, 2017
         
Cupola Chalet
5.0/5 stars
We loved the property at Cupola Cabin! The outdoor hot tub is great and the inside of the cabin is unique and adds to the gatlinburg charm! Loved the window wall in the living room!
Reviewed on Oct 16, 2017 by Brandon, Indianapolis, IN   Report

Thanks for staying at our cabin and for the great review! Come again soon.

Manager Response Dec 5, 2017
         
Cupola Chalet
5.0/5 stars
We stayed here for 12 nights and enjoyed our little home away from home. We spent many mornings and nights on the 3 porches either on the swings or in the hot tub. The beds were comfortable and we were so glad we were able to bring our pet to really make it like home. We were lucky enough to see bears almost every day wandering along the driveway and really enjoyed the big jacuzzi tub all the way up top where we watched the Tram coming up and down the mountains! Thanks for a great place to stay :)
Reviewed on Aug 8, 2017 by Alyssa, Plant City, FL   Report

We are so happy you have enjoyed your stay at our cabin! This is such great feedback and details your experience and what other guests can expect when renting our property. Thank you so much and we welcome you back anytime! Come again soon!

Manager Response Aug 10, 2017
         
Cupola Chalet
3.0/5 stars
The chalet was okay for the price. We stayed in mid May 2017. The pictures online must have been taken some time ago as a lot of the trees are overgrown and the view is a bit obscured now. We booked this particular chalet because of the arcade game thinking it would be fun for family game night, but it was not there.
Reviewed on Jul 19, 2017 by Darin, Cincinnati, OH   Report

Thank you for staying with us! The pictures were most likely taken in late winter or early spring, before the leaves come back on the trees. This unit is not advertised as having an arcade game, just a pool table. We hope you still enjoyed your stay, and hope to host you again in the future!

Manager Response Jul 27, 2017
         
Cupola Chalet
1.0/5 stars
This is the worst maintained cabin I have ever stayed in. The upstairs bathroom requires you to kill 1-2 carpenter ants everyday just to use the toilet without them crawling on your feet. The sink in the bathroom leaks water onto the counter and the knob for hot water is very difficult to turn off. The jetted tub in the top floor is a nice touch and has a nice view but the hot water tank doesn't have enough hot water so you end up with a lukewarm bath. The upstairs is also unbearably hot while the downstairs is too cold. The middle floor had a deck with rotted wood and a hole and a fridge with broken drawers and missing a rail on the door. The downstairs bathroom smelled like pee and leaked water. The hot tub only has bubbles on one side and appears to be missing several buttons. The lights do not work inside the tub and there are no other lights on the porch. The wifi was spotty and then failed and was then replaced by another spotty wifi that dropped signal every time you tried to watch a video. The pool pass was not updated when we arrived (still had 2016 pass in July 2017) and we almost got turned away from using the pool. Also The outside of the house is littered with trash and broken furniture. In general the house looks like the owner doesn't care about maintenance or making a nice place for guests.
Reviewed on Jul 14, 2017 by TravelingMatt190, Orlando, Florida   Report

In response to this review, I would like to state that we have addressed the concerns reported in the feedback. Many of these concerns were not reported during guest visit and therefore we were unable to address. The wifi has been an issue for several months with a weak signal off and on, but has been replaced now. It is stated in our contract that internet is not guaranteed and we ask guests to bring portable wifi should they need it during their stay, but again, a new router has been purchased and installed. The cabin is on a monthly pest control program - we have talked with our cleaners about cleanliness complaints. The deck has been repaired - and other repairs have been based on this feedback. We get really great reviews for our property and ask guests to review all of our guests feedback and across multiple sites when considering our cabin for rental. We are sorry that this guest was not completely satisfied with their stay. We appreciate the feedback, as it gives us a chance to show our motivation and willingness to help insure our guests are happy with their vacation and that we are willing to make improvements where needed. Thank you.

Manager Response Aug 10, 2017
         
Cupola Chalet
3.0/5 stars
i could say the hot tub need some work was not able to use it ,and was not able to get the jacuzi to work either. was disappointed of that .like the pool table was able to use it .
Reviewed on May 18, 2017 by Charlene B,   Report

Thank you so much for staying with us! We will make a note of the hot tub malfunction. If you had let us know, we would have been happy to send a maintenance worker out to make repairs. Thank you once again for staying with us, and we hope to host you again in the future!

Manager Response Jun 15, 2017
         
Cupola Chalet
5.0/5 stars
This is a very well-built and spacious rental home, equipped with everything to make your stay comfortable. Finding the house is very tricky since you are waaaay up in the hills but the location to Ober Gatlinburg and downtown Gatlinburg is worth the hassle. We were curious about how they managed to get the hot tub up ion the spire of the house LOL. would definitely stay here again!
Reviewed on May 1, 2017 by Kristina S, Marion, Illinois   Report

Thank you so much for staying with us! We're glad you managed to find the unit ;) The roads in East Tennessee can be tricky to navigate! We hope to host you again in the future!

Manager Response May 19, 2017
         
Cupola Chalet
5.0/5 stars
This was a beautiful home!We will definitely be back!The view of the mountain was gorgeous!
Reviewed on Dec 30, 2016 by Angelina, Westwego La   Report

Thank you so much for the feedback and for staying at our cabin! We look forward to having you back! Come again soon!

Manager Response Jan 7, 2017
         
Cupola Chalet
5.0/5 stars
Last minute decision to catch fall colors in Smokies worked out great at this condo - glad we could find a place near park entrance, close enough to get supplies and dinner in Gatlinburg but far enough away (up thee hill above) without being stuck in commercial crowd during peak week - we came to hike in Natl Park and soak in the autumn air and views at peak season. Everything was as expected, except remaining foliage blocked mountain view from condo - still changing leaves well worth the look at windows and from decks.
Reviewed on Nov 5, 2016 by Craig, Cincinnati   Report

Thanks for staying at our cabin! We are so glad that you enjoyed your visit. We hope to have you back again soon!

Manager Response Jan 7, 2017
         
Cupola Chalet
5.0/5 stars
Great stay at the cupola. The Ober ride passes right on top of this house, and when you take the ride, you can see the house from the top. Very close to Gatlinburg.
Reviewed on Nov 2, 2016 by Abhi, Jupiter, FL   Report

Thank you for staying at our cabin and for the great review! Our team looks forward to helping you plan your next Smoky Mountain Vacation!

Manager Response Nov 3, 2016
         
Cupola Chalet
5.0/5 stars
We stayed here at Cupola for 4 night. We absolutely loved it. We even had visitors 2 days in a row, Mama bear and 4 cubs. View was beautiful, cabin was beautiful. The only thing i would change is the deck furniture. We had breakfast outside and two of the chairs at the table is broke and one of the rocking chairs were broke. But, it didn't stop us any, we still enjoyed our time on the decks. One of my favorite things was to sit in the beautiful swing and listen to the chipmunks play down below. My husband and friends absolutely loved the hottub and jacuzzi. Thank you for letting us stay at your beautiful cabin. Danita
Reviewed on Sep 22, 2015 by danitaparish, Petal   Report
         
Cupola Chalet
4.0/5 stars
Stayed here for a week with our two boys (7 & 9 years old). The cabin had everything we needed for our stay. The cabin has 3 levels. One bedroom and full bath is on the first level and the other bedroom and full bath are on the third level. The second level is the kitchen and family room with a half bath. The driveway is insanely steep, but there is a parking area for three cars at the top near the road. The cabin is clean and pleasant. Convenient to The Great Smoky Mountains National Park and Gatlinburg. One huge note, don't follow your GPS because it will take you up all kinds of steep and windy roads. Instead, go up Ski Mountain Road to South Baden Road. It's still steep, but nothing like the way our GPS directed us. We had a great vacation and really enjoyed this affordable cabin. PS - We saw bears every morning and evening around the cabin.
Reviewed on Aug 29, 2015 by Jon C, West Haven, Connecticut   Report

Thank you for writing a review for our cabin! We are thrilled that you and your family had such a great time at the cabin. So glad that you were able to enjoy the wildlife too! We have actually started sending out correspondence to our guests about the local wildlife and sharing a link to the National Park Service to educate about wildlife viewing and safety. It is always neat to see the bears. We sure do hope that you will come back to visit and look forward to helping you plan your next vacation in the Smokies! Your review will be very helpful for many guests. Thank you again! :) Summit 54 Properties, iTrip Team

Manager Response Sep 2, 2015
         
Cupola Chalet
5.0/5 stars
My wife and 3 kids and I stayed in the cabin for a week and loved it. We all enjoyed the space it offered, took advantage of the full kitchen to save some money on meals and loved the views. The cabin was clean and offered plenty of decks to relax on. My one complaint was the faulty lighting in the center stairwell. Some days the lights would work and some they would not. My wife and I really enjoyed sitting on the deck at night waiting for the locals to pay a visit and they did not let us down! The drive way is steep but manageable if you take it easy. The hot tub was fantastic, however, we only used the jacuzzi tub one time because it just took soooo long to fill and by the time the water was high enough it was only cold water coming out of the tap (not a complaint, just feedback). Overall the place is wonderful, close to the city (easy drive down the mountain), fantastic views of the mountains, quit, and peaceful. We cannot wait to come back!
Reviewed on Apr 14, 2015 by A FlipKey verified reviewer,   Report
         
Cupola Chalet
4.0/5 stars
We had a great time here. The location was perfect, just make sure you are traveling with solid visibility and good driving conditions. The drive up the mountain had quite a few turns and the drive way to get down to the house felt like you were on that first hill going down a roller coaster. We found everything to be very clean and in good condition. The only problems we had was the hot tub outside didn't get hot enough for us on the first night and the knives they have are not sharp, so it was actually pretty dangerous to use them. Make sure you bring some extra dish washer soap, the rental only included (1) washing. We loved the location, it made getting to Gatlinburg very easy and the scenery was beautiful. I had some questions that Allison in customer service took care of in a very helpful and professional way. We would recommend staying here!
Reviewed on Mar 9, 2015 by A FlipKey verified reviewer,   Report

Thank you for leaving a review for our property! We are so glad you had an enjoyable stay with us. As you mentioned the drive up does have some curves, but the home is easily accessible and only 2.6 miles to downtown Gatlinburg. It is a great location and does have some beautiful scenery. We have had bears visit from time to time, which our guests love! We have discussed your concerns about the knives with our team and will have to see about getting some new ones or a whet stone in the cabin. So glad to hear from you! We hope to have your and your family with us again soon! Thanks again, Summit 54 Propeties, iTrip Team

Manager Response Mar 17, 2015
         
Cupola Chalet
4.0/5 stars
My friend and I stayed here for our annual vacation. Boy did we get more that we ever thought possible! Where to start? The place was amazing and huge. On your drive up to the cabin, you will want to stick to Ski Lodge Road till you get almost to the top. Please be aware that the driveway down to the house is extremely pitched! We ended up parking up at the top of the driveway and walking up and down each day. The house was very clean. The rooms were nice and bed comfortable. Kitchen was better stocked then the reviews mentioned. You will need to bring your own spices, coffee, and coffee filters. There was a small grocery and liquor store past light 3 in Gatlinburg if you want to stock the refrigerator for the week. Water was clean and no odor. Hot tub was amazing, only one jet works at a time, which really didn't bother us. Wi-Fi worked most of the time, we had to reset the router three times throughout the week. My friend used the jet tub up stairs, but said it took a really long time to fill. We are both pretty short so the short shower heads didn't matter to us, but if your taller than 5' 5" you might have some problems. The only real complaint we had was that the lighting was really dim. We loved coming back to this place every night and hated to leave every morning. If we hadn't had things planned each day, we could have easily hidden away at this wonderful location. Sitting on the back porches made you feel like you were in a tree house, just awe. Great trip, definitely a place we would come back to again.
Reviewed on Jul 14, 2014 by Tovah56, Ocala, Florida   Report
         
Cupola Chalet
5.0/5 stars
Cabin was perfect had everything we needed. Loved the jacuzzi on the top level! Everything inside was very clean. Whole family had a wonderful time. We would stay here again!
Reviewed on May 12, 2014 by ksraider, Louisville, Kentucky   Report

So glad that you and your family enjoyed your stay at our cabin! Thank you for taking the time to leave a review. We hope to have you back again soon! Sincerely, Summit 54 Properties, iTrip Team

Manager Response Jul 7, 2014
         
Cupola Chalet
4.0/5 stars
This is a great get-a-way cabin. It's very spacious with a great view. Perfect for 2 couples or a large family. It's super close to downtown Gatliburg, 5 minutes down the mountain or 2 minutes to the resort at the top of the mountain which has a tram to the bottom. The driveway is super steep. We had a uhaul trailer and it took some maneuvering to get it into and out of the driveway. I suggest getting there in the daylight to make it easier to find the cabin. Mind the bears, we were greeted by 3 of them when we got to the cabin. The cabin itself was neat, fairly clean. Our bed upstairs was very comfortable. There was good water pressure, but enough hot water to fill the Jacuzzi tub upstairs. We used the fireplace once, the chimney doesn't seem to draw very well and the place got pretty smokey so we decided that once was enough. A real grocery store is a good 20 minutes away, so keep that in mind when you're in town. I would definitely stay here again and I do recommend this cabin to others. It's a great getaway place!
Reviewed on Dec 6, 2013 by PureMomentum, FL   Report

Thank you for sharing your review of our property with us and other travelers! We are so glad that you had a wonderful time at our cabin. There are 3 bears that are "locals" that hang out in the area from time to time. Thank you for sharing the pictures and for keeping your distance as we always stress safety first when these wildlife critters come around. We see that you had some difficultly with the fireplace. I believe that the Chimney Flue needed to be opened and that would be why the smoke was backing up in the cabin. We wish that we would have known as we would have been more than happy to have helped out with that. Just be aware next time and we will see about leaving some instructions on how to use the fireplace. Thank you again! We do look forward to having you back with us again soon! Sincerely, Summit 54 Properties, iTrip Team

Manager Response Dec 6, 2013
         
Cupola Chalet
5.0/5 stars
We really enjoyed our stay at this chalet. It was comfortable, clean, and cozy. We enjoyed the outdoor grill, Jacuzzi, and the porch swings. Would definitely recommend this chalet to others and may also consider rebooking this chalet in the future.
Reviewed on Oct 6, 2013 by A FlipKey verified reviewer, Columbia SC   Report

Thank you so much for the review of our property! We look forward to having you back with us real soon! Summit 54 Properties, iTrip Team

Manager Response Oct 6, 2013
         
Cupola Chalet
5.0/5 stars
This house was way up in the mountains, very steep driveway; have your brakes checked before you come; but the views were worth it! This house was wonderful for our family of four. We used the hot tub and pool table every day. We found out that it was too expensive to eat out all the time, so we used the kitchen quite a bit. It was missing a few things, measuring cups and spoons, nothing to bake a cake, cupcakes or cinnamon rolls in. But lots of pots and pans. If you want spices or salt and pepper, bring your own. You also need to provide your own saran wrap or tin foil. Loved the fact that there was a washer and dryer! I used it every day, and didn't have to take home dirty laundry! The fireplace was nice, but we couldn't keep the fire going. Loved all the porch swings and rocking chairs. Follow the directions they give you; we tried using our GPS, and it just made us go up and down the mountain and confused us. It also took us a few days to find the pool and club house, but once we did it was wonderful!! Spent a few days there as well.
Reviewed on Jul 27, 2013 by Shelly W., OH   Report

Thank you so much for the great review! We really appreciate your taking the time to share your experience with us and other potential guests. Our team is listening to your suggestions and we are looking into getting some baking pans and measuring cups. We are glad that you were able to enjoy the amenities at the cabin and we look forward to having you and your family back! Sincerely, Summit 54 Properties, iTrip Team

Manager Response Jul 27, 2013
         
Cupola Chalet
5.0/5 stars
I would highly reccommend this chalet , it was better then expected very secluded and quiet very nice accomedations! Wish we could of stayed longer! To all future guests you will have everything you need there it eas awesome ! Happy Vacation to all ! GodBless
Reviewed on Jul 27, 2013 by A FlipKey verified reviewer, Columbia   Report

So glad you had a wonderful time at our Cabin and we appreciate your review! We look forward to having you back! Sincerely, Summit 54 Properties, iTrip Team

Manager Response Jul 27, 2013
         
Cupola Chalet
3.0/5 stars
I stayed here with a friend in the Spring 2013. The home was nice and large, and is setup great for entertaining. We enjoyed the pool table and outdoor hot tub. I can imagine in the winter that you would have unobstructed views of the city down below; but not in the leaf season. We were only staying for the weekend. The home was quiet and welcoming, and felt like "home". The checkin process was easy and the security deposit was returned quickly. I did not rate this 5 stars because the home was missing some amenities; no paper towels and only 1 roll of toilet paper... for having 3 floors, we would have expected more. Thankfully my friend had a half roll of toilet paper in the car which we were able to use, without having to go to the store and buy any. Also, this is marked as a Non-smoking property. There was a large Styrofoam cup of cigarette butts on the porch on the swing, with over a packs worth in it...disgusting. Also, the home was not clean and was in real need of a makeover. There was small trash and crumbs present under much of the furniture, and the furniture itself is pretty worn. The living room furniture has been distressed by cat claws and sunlight, the beds were worn and the linens were of subpar quality for this caliber of home. Lastly, a week after checking out I received an email from the property management staff accusing us of removing a luggage rack from the home, even after housekeeping had been to the home (this was necessary to have the deposit returned in full; which it was). The email was blunt and abrupt. We did not remove anything from the home, and didn't even bring luggage for the short weekend trip! We wrote back that nothing was removed, and we never received an apology or response. So if you are renting this home, I suggest bringing your own paper towels, toiletries, linens and pillows. Also... don't expect the home to be very clean, and expect an email from management asking if you removed something afterwards.
Reviewed on May 10, 2013 by jfarmer, NC   Report

We would like to thank you for submitting a review of our property. We are sorry that you had some concerns, but are glad that you found our home welcoming and you were able to feel at "home". The "2" hot tubs are one of the best amenities in this home and you are correct, the leaves from our trees can obstruct views of the city from our outdoor tub, but add a sense of privacy and beauty especially during the spring, summer, and fall when the leaves are brightly colored. We would like to say that we are sorry that you did not have enough paper amenities. We would have gladly had the cleaners bring more over if we would have been made aware of the situation. We supply enough for all bathrooms and kitchen to get our guests started, but let our extended stay guests know that they may need to provide extra for their family as every family's usage will vary. In regards to the living room furniture, you are correct. We have just replaced the furniture with a new leather couch and love seat. This new couch now also doubles as a sleeper and adds more bed space for our guests. Out with the old and in with the new! We are diligent in keeping our guest comfort in mind and want to provide only the best in amenities. We would like to say that this is a non-smoking home, and we are sorry that our cleaners overlooked the cup with cigarette butts on the porch. We are also sorry if you felt the home was not vacuumed properly. Again, we wish that we could have addressed this problem during your stay, but be assured that we have brought your concerns to our cleaners and they are aware of our expectations. In regards to the email regarding the luggage rack. We are sorry if you were offended in any way. It was never our intention to make you feel uncomfortable, we only wanted to discern what happened to the luggage rack and thought you may have moved it or had knowledge of where we could find it. Our sincere apologies. Sincerely, Summit 54 Properties, iTrip Team

Manager Response May 10, 2013

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