Lake Lively

Where should I start? House was only clean in the middle, corners and ceilings had cobwebs, dust and dead bugs. Said that linens were provided but had to call and request more because we were given TWO washcloths for an 11 night stay. Had to call the maintenance number three separate times in regards to toilet/water issues. The third time I was told to keep my phone near me and to expect a call back and I never received one. Instead the next day a plumber showed up at the door of the rental. The only reason I got a call was because my husband is deaf in one ear and couldn't hear him knocking. I was already on my way back to Pennsylvania so had to call him to tell him to answer the door. In the meantime I had a garbage bag full of wet clothes in my trunk that I had to haul home to rewash because the rusty disgusting water had the washer ruined and it wouldn't spin my clothes out before I had to leave (I explained that I was leaving for Pa before my husband to whomever I spoke with when I called in regards to the broken washer and that I had clothes in there that I needed to take with me that were soaking wet. They said they understood and someone would call me soon. That didn't happen). The dryer drum was bent and made a horrible loud banging noise with every rotation. The queen bed in the spare room has hair stuck all over the blanket. The air conditioning only cools the downstairs. It would be 69 downstairs and feel 80 upstairs as the house obviously requires some kind of mini split. The refrigerator leaks water during every defrost cycle. We were told to put all trash in the "bear proof" trash cans but they were regular Walmart cans and every morning we had to pick up trash that animals had knocked over and got into and put it back into the can which is disgusting. Bottom line, we will never stay here again and probably wouldn't stay in any of your properties if this is how they are usually kept and run.