In the heart of Ocean Lakes, here's a freshly redecorated, beautifully furnished house with a golf cart included.
Everything the Ocean Lakes vacation resort has to offer is just a short walk or golf cart ride away from this central location. Miniature golf, indoor and outdoor swimming pools, the Sandy Harbor family fun center, cafe and convenience store are all nearby. The beach and more recreation facilities are just a bit further. This spotless two bedroom, two bath house has it all, golf cart, a new stainless steel gas barbecue grill, excellent decorating and furnishings, parking space for two cars.
The freshly updated kitchen has new stainless steel appliances, a ceramic top range and refrigerator with ice dispenser in the door. There is a full complement of cookware, utensils, dishes, glasses and tableware. There is a dining table and breakfast bar.
The master bedroom has a king size bed and flat screen TV. The second bedroom has a queen size bed and TV, with adjacent bathroom. The sofa in the living room folds out to a queen size bed. There is a washer and dryer in the house. Internet access is available at the nearby Sandy Harbor cafe.
When you're ready to enjoy the beach, the pools, or other amenities in Ocean Lakes, you won't have to walk. There is a golf cart at the house that can be used at no additional charge. Golf cart operator must be over 21 and have a valid driver's license.
Ocean Lakes is a complete vacation destination. The Sandy Harbor family fun center has the "Splash Zone" water park and game center that kids always love. The Nature Center can provide learning during vacation. There are several playgrounds near the beach, an Olympic size outdoor swimming pool, an indoor swimming pool for year round enjoyment, a convenience store, Sandy's Meet and Eat restaurant, the Sandy Harbor cafe, and the "snack shak" to grab a bite. Ocean Lakes charges $5 per vehicle per day for admission and parking, that fee must be paid directly to the resort.
Ocean Lakes is perfect for a family vacation, away from the traffic and crowds, but still a short drive to the wide variety of attractions, shopping, dining and entertainment the Grand Strand has to offer. Luxury shopping and dining are a few minutes north in the Market Commons area. Just a short drive north are all the attractions and shopping of Myrtle Beach, Broadway at the Beach, Coastal Grand shopping center, the Myrtle Beach boardwalk, and one of the world's largest Ferris wheels. For a unique cultural experience, Brookgreen Gardens displays one of the world's largest collections of sculpture by American artists in a lush outdoor setting, along with a zoo and butterfly garden, it's just a few minutes south.
And, not only that, there is a beach!
Two specific issues are omitted from this review, these probably involve the customer service skills said to be lacking. First involves a new procedure we've had to add recently. A recent guest allowed a child to operate the golf cart provided with one of our Ocean Lakes properties. The Ocean Lakes patrol stopped the girl, and wroter her a citation. The fine was $100, which that guest paid. But, the real penalty is that if there is a second citation issued, that owner will no longer be permitted to provide a golf cart to guests, in addition to a $500 fine. To reassure the owners, we instituted a new procedure where we require guests to acknowledge the rules, and agree to be charged $1,000 if they receive a citation for misuse of the golf cart. If those terms are not agreed to, the golf cart is not provided. This guest objected to the requirement, even though the reasons were fully explained in the email. It was made clear to her, by email, that the golf cart keys would not be provided if the email was not returned with agreement. She did not find that good customer service, I suspect. The next issue arose when she did not return both of the keys that were provided. The normal procedure here is to have the lock re-keyed. The booking agreement, which this guest signed, states a $100 penalty for failing to return keys, this is to cover the cost of having the door re-keyed. When the missing key was reported, I contacted the owner to be sure he wanted the door re-keyed before charging the guest. He replied that he wanted it done as soon as possible. I charged the guest the $100. The locksmith had the door re-keyed about an hour later. When the guest saw the credit card receipt for the charge, she emailed to say that she had the key in her glove box, and asked if she could just mail it back. By this time, the lock had been changed, and the expense incurred. Had we heard from her sooner, before the work was done, we would have allowed her to mail back the key to avoid the charge. As it ended up, all we could say is "sorry you didn't turn the key in". All of the communication referred to above was in writing, via email. This guest apparently doesn't think rules should apply to her, and if they are, it's bad customer service.