The Peaceful Haven-348 Miracle Strip Pkwy SW, Suite 11A, FT Walton Bch, FL 32548

CANCELLATION POLICY

In the event that you must cancel your reservation, please be aware that cancellations must occur at least 14 days prior to arrival date to receive a full refund. We will allow a full refund cancel if you cancel within 24 hours of booking your stay, even if you book within 14 days of arrival.  GUESTS THAT CANCEL 14 DAYS OR LESS BEFORE ARRIVAL DATE WILL BE CHARGED THE FULL AMOUNT. There will be no refund for early departure unless authorities request mandatory hurricane evacuation, in which case the refund will be pro-rated based on the room rate.
NOTE: We will follow the least resrtictive cancel policy if the site you booked on has one different from above.

VACATION INSURANCE IS STRONGLY RECOMMENDED.  The following are the ONLY reasons we will provide a full refund from the time of booking until arrival date: 1) the government orders travel ban or quarantine. 2) The beaches are ordered closed by the government for more than 24 hours 3) government restricts vacation rental check-ins that affect the arrival date.

FAMILY RENTAL ONLY

Reservations made for teenagers or young single groups will not be honored without any accompanying adult staying in the unit at ALL times. Unless otherwise stated in the listing, we require at least one member of the party to be 25 (twenty-five) years of age unless active duty military, then 21 years of age! No third party bookings without approval!  Any violators will be evicted according to Florida Statute 508.141 with forfeiture of all monies.

 

HOUSEKEEPING

There is no daily maid service. Linens and towels are included and not to be taken from the unit. An initial setup of trash liners, bathroom paper, and soap are provided. There is a $_CleaningFee_ one time cleaning fee. Additional cleaning fees will be due in the event that cleaning involves the removal of excessive sand.

 

UTILITIES

No compensation will be given for temporary outage of electricity, gas, water, cable, or telephone service. Outages will be reported immediately and all efforts will be made to have them restored as soon as possible. Please note that you may want to bring a calling card for placing long distance phone calls, as these are restricted.

 

SLEEPING CAPACITY/DISTURBANCES

Tenant and all other occupants will be required to vacate the premises and forfeit the rental fee and security deposit for any of the following: Occupancy exceeding the sleeping capacity of 4 people, using the premises for any illegal activity, causing damage to the premises rented or to any of the neighboring properties and any other acts which interferes with neighbors' right to quiet enjoyment of their premises.  Additionally, a fee of $100 per person per night for each person above the sleeping capacity of 4 will be due immediately.  A PERSON IS COUNTED REGARDLESS OF AGE!

 

SECURITY CAMERAS

If security cameras are present at the property, the listing and house rules will disclose this fact.  Security cameras are soley for visual (no audio) monitoring outside the property and are not present inside the property.  Tenant agrees that in outside areas there is no reasonable expectation of privacy and accepts the monitoring of the outside by security camera.  Tenant agrees not to tamper with the security cameras.

POOL, DOCK & PATIO

Tenant hereby acknowledges that the premises they have reserved may include a private or community pool; tenant agrees and acknowledges that the pool can be dangerous area, that the patio can be slippery when wet, and that injury may occur to anyone who is not careful. With full knowledge of the above facts and warnings, the undersigned Tenant accepts and assumes all risks involved to Tenant and all of Tenant's guests in or related to the private pool, and/or patio areas; and will hold Owner and Agent harmless in case of injury or death.  Owners and Agent require Tenant follow all published pool rules, which are available in the Guest Book and in the House Rules provided with the listing. No one should swim alone or allow children to be unattended at any time.  No Diving or climbing on rocks around pool. The gate to the pool must stay closed at all times unless entering or exiting.  Please read  about signs of drowning and realize a drowning person will not scream for help.  NO LIFEGUARD IS PROVIDED.

NO GUEST REPAIRS
Guests are not to service or repair anything on the property without consent of the property manager.  Guests will not call on service professionals  either.  Guest must report all maintenance issues to the property manager for triage and repair.  No reimbursement will be made for any guest expenditures for repairs or maintenance that are unapproved by the property manager.

PETS
If a property is advertised as pet-friendly, the listing will state that.  Pets in those properties are welcome with the payment of a fee to cover the additional costs of cleaning up and profits for the owner.  If the listing does not explicitly say pets are allowed, then pets are not allowed at the property and fines of uyp to $500 will be levied. 

 

Cleanliness

We take cleanliness seriously, but sometimes we do make mistakes.  When booking this property, you agreed to report any issues with cleanliness within 12 hours of check in.  This property does not come with daily housekeeping services, so after the first 12 hours you accept the property as-is.  Of course, please let us know of any maintenance issues.

Check in and Check out Time
The check in date and time and check out date and time are located in the listing, booking agreement and the check in instructions email.

We reserve the right to charge a minimum of $250 fee for unautorized late checkout.
 

MAINTENANCE

Please report any maintenance needs for the premises to the us and we will respond as quickly as possible. Refunds may be made at our sole discretion for maintenance issues including, but not limited to heating and air conditioning, appliances, televisions, and stereos.

IMPORTANT: There must be at least one person in the unit that is 18 years of age or older on the check-in date.  You must be 18 years of age or older to book this property.  If there is no person on the reservation and participating in the stay that is 18 years of age or older, we reserve the right to evict all tenants with no refund.

NOTE: Due to the nature of the business under this apartment, we ask that guests manage their noise during business hours.  We can only have normal activity in this apartment.  No running/jumping.  Strict limit of 4 people.  Sofa bed is more suitable for teenagers than adults.

General Rules:

Violation of these rules may result in eviction without refund or additional fees.

NO TRAILER OR RV PARKING IS ALLOWED.

Open parking area is available in front of the building.

1) No parties!!  If you want to have a party, we can help you find an appropriate venue (just give us a call).  Of course, guests are welcome.  Guests should park in parking lot.
2) Please keep noise to normal family activities.  Observe quiet time between 10PM and 8AM.
3 No boats, trailers or RV allowed.
4) No pets are permitted in this unit.  We love pets, but some people are highly allergic.  If pets are found to have stayed in the unit or are reported in the unit, you will be required to pay a $500 cleaning fee, pay for any damage caused by the pet and may be evicted without refund.  Service anilmals are premitted per Florida law.

6) Any intentional damage to the common areas will be paid by the guest.
7) This unit is no-smoking.  Smoking means anything inhaled that is not prescribed by a doctor.  Smoking inside the unit will result in an additional $300 cleaning fee.  We respect your right to smoke, so please smoke outside on the balcony (upstairs or downstairs) with the doors and windows closed.  Please be respectful of the neighbors.  Be sure to discard all trash in the designated area.