Herons' Haven

Community Pool! 12 Minutes to Beach & Downtown Charleston. Comfortable Family-Friendly Townhome.

3 BR
3 Baths
Sleeps 6

About

Searching for a convenient, centrally located family friendly home with a community pool for your upcoming visit to Charleston? Your search is over, as Herons' Haven is the perfect home for you! Located in a quiet, residential community just 12 minutes from Sullivan's Island beach and downtown Charleston, Herons' Haven's provides its guests with a comfortable, home-away-from-home from which you can base your Charleston adventures and live like a local. Even better than Herons' Haven central location is the fact the Planters Place community pool is located just next door to Herons' Haven. Guests of Herons' Haven are welcome to access the community pool, lounge chairs, picnic table and sundeck.

SLEEPING ARRANGEMENTS FOR HERONS' HAVEN (maximum occupancy of 6):

Master bedroom #1 (located on the second floor):

- Queen bed with nightstands & reading lamps.

- Dresser with smart TV.

- Ceiling fan

- En suite bathroom with tub/shower combo and vanity.

Master bedroom #2 (located on the second floor):

- Queen bed with nightstands & reading lamps.

- Ceiling fan

- En suite bathroom with tub/shower combo and vanity.

Guest room (located on the home's ground floor -- no stairs to reach this bedroom!):

- Queen bed

- Desk and nightstand with reading lamps.

**********

AMENITIES

* Live like a local! Herons' Haven is located in a safe & quiet residential neighborhood in Mt. Pleasant with a community pool. The community pool is operated & maintained by the Planters Place home owners association and is open on a seasonal basis -- usually during the months of May through September.

* Convenient location for visiting the beach (10-15 minute drive to Sullivan's Island or Isle of Palms) and downtown Charleston (10-15 minute drive).

* Living room has a flat screen HDTV, DVD player and stereo with CD / iPod dock.

* Free WiFi.

* Full size washing machine & dryer.

* Charcoal BBQ grill available for your use.

* Parking for up to 2 vehicles is included in the rental rate. You may not park more than 2 vehicles at the home at any point during your stay.

* Don't wait in an office to check-in or get a key! Drive straight to your home-away-from-home and enter the front door with a lock code. Prior to your visit, we will send you our mobile app with directions and full instructions.

- For TV apps personal subscription required.

COMMUNITY POOL IS OPEN FOR GUESTS APRIL 1ST TO SEPTEMBER. SUBJECT TO WEATHER AND MAINTENANCE.

NO PETS, NO SMOKING

***

Guests enter Herons' Haven by walking up the sidewalk, past the front patio area with charcoal grill & outdoor seating and into the front door. Once you enter the front door, you will find a comfortable living room that leads to the dining room & kitchen. From the dining room, you can access the guest bedroom and bathroom on the ground floor and the stairwell to the home's second floor. At the top of the stairs on the second floor, you'll find a closet with a full sized washing machine and dryer. You'll also find the home's two master bedrooms -- each with their own en suite bathroom -- on the second floor.

Herons' Haven is a family-friendly home tucked away in a very quiet residential neighborhood. Please be mindful of this residential character of the home during your stay.

Town of Mt. Pleasant Short Term Rental Permit License Number ST240033

Town of Mt. Pleasant Business License Number 20105170

Tenant must be 25 years old. NO PARTIES, EVENTS, PERFORMING ARTISTS OR BANDS ALLOWED AT ANY TIME. You may not exceed the maximum occupancy at any time — day or night. These are causes for eviction with no refund, and may damage our ability to offer the home for future guests exposing you to liability. This is a residential home -- please be respectful of our neighbors.

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Guests staying at all ITrip Charleston managed properties receive the following:

* Amenity pack, starter set of soap, shampoo, conditioner, lotion, make up wipes, paper towel, toilet paper, dish soap, sponge, dishwasher & laundry detergent tabs.

* All beds ready made with freshly laundered sheets & towels.

# WE DO NOT LIST ON CRAIGS LIST #

1036 Planters Place Mount Pleasant, SC 29464
Registration Number: Town of Mt. Pleasant Short Term Rental Permit Number ST240033 and Business License Number 20105170

Sleeping Arrangements

Master Bedroom #1 Queen
Master Bedroom #2 Queen
Guest Bedroom Queen

Property Rules

Check In: After 4pm
Check Out: Before 10am
Smoking: Not Allowed

Amenities

Air Conditioning
BBQ Grill
CO monitor
Cable
Carbon Monoxide Detector
Clothes Dryer
Coffee Maker
Communal Pool
Cycling
Daily Housekeeping Available Upon Request
Dishwasher
Disinfected
Dryer
Families with Kids
Family Friendly
Fishing
Full Kitchen
Golf
Golfing
Hair Dryer
Heating
Hiking
Internet
Internet Access
Iron and Board
Kitchen
Microwave
Museums and Galleries
Refrigerator
Satellite or Cable
Self Check-In
Shopping & Relaxation
Smoke detector
WIFI
Washing Machine
Watersports
Winery / Brewery Tours
private entrance
Bed Sheets
Deadbolt
Enhanced Cleaning
Essentials
Parking
Pillows
Shampoo
Soap
Toilet Paper
Wifi
Public Transportation

Map

Videos

Frequently Asked Questions

Please be aware & mindful that there are alligators throughout the fresh water areas of Charleston, SC. You should assume that there is an alligator in every pond, lake & fresh water river.  Please do not allow small children or dogs near the edge of these fresh water areas.  DO NOT feed or taunt the alligators!
Please note that there is construction ongoing throughout the Charleston area and on all of the Islands. Many of our managed homes are in areas where there has been intense real estate activity and there are almost continous home improvements going on in addition to the normal off season routine maintenance.

We don't get notice of construction projects but please let us know if you encounter excessive noise.  Contractors are required to obey all noise limits and working hour restrictions.   
BANNERS, BALLOONS & PARTY SIGNS
Please do not afix balloons, banners or other 'party' signs to walls, cabinets or other structures. These will remove the paint. You will be charged for the cost to repair each item damaged. The cost to repaint a wall can easily be $250 alone. 
Beds will be freshly made, towels* laid out and a starter set of amenities like soap, lotion and shampoo are provided too. We also provide a starter set of kitchen paper and toilet paper to get you going as well as some laundry and dish detergent. If you need additional supplies you will need to provide those beyond the starter set. 

*We provide 1 bath towel, 1 hand towel and 1 wash cloth per person. Additional towels are available to rent at an addional charge. Requests must be made more than 24 hours prior to check in. 
We get asked about Palmetto Bugs all the time. They can be pretty big, can fly and will scurry around the floor but they are largely harmless. They do occasionally come inside, especially at night and during or after any storms. Rest assured all of our homes are professionally treated at least quarterly for pests. Any bugs that manage to get inside will die quickly.

According to Eric Benson, Ph.D. professor and extension entomologist at Clemson University “It has nothing to do with cleanliness or the economic conditions of the area,” said Benson. “They could be around the nicest home or the nicest hotel or resort.”

If you leave the doors or windows open, especially at night, you will likely see a few. This is perfectly normal. If you see 20 or 30 all in one place then please let us know. This might mean we have a nest somewhere in the home and we'll need to get pest control out to take care of it. This is extremely rare!  

Please don't worry about bugs, enjoy your vacation. You'll likely not see any while you are here, we just include this note so you understand it's not unusual to see some and it doesn't mean the home isn't well looked after! 


 
Most community pools remain open from March through October but this does vary by resort and is subject to maintenance schedules and emergency closures for health reasons. Please contact us to see if the pool will be closed during your fall or winter vacation.

We do not manage any of these community pools and are not responsible for management of them. We do not provide refunds for pool closure. 
DISCLAIMER/LIMITATION OF LIABILITY

The premises, all fixtures thereon and all property on or around the premises is provided to Tenant “as is” without any warranties of any kind.  None of iTrip Vacations, Sea Oats Vacation Property Management, Inc. or the owner of the premises shall be responsible for any direct, indirect, consequential or incidental damages arising out of or relating to this Rental Agreement.  The use of the premises is at Tenant’s own risk.

Many homes have gargabe disposals. Not all food is suitable for disposing of in a garbage disposal.  

Do not put any chemicals, hot oil, grease, coffee grinds, pasta, bones, shells of any kind, oatmeal, nuts, onion skins, eggshells, trash, pumpkins, fibrous vegetables, lettuces, stringy vegetables, potato peel, pits, corn husks down the disposal.  


We check the disposal is working prior to all guest arrivals. 
In the event the disposal or kitchen sink plumbing is blocked due to material put down the disposal this is the responsibility of the guest.  If a plumber has to be called then the guest will be charged for that visit. 

 
Please NO PARTIES, EVENTS, PERFORMING ARTISTS OR BANDS ARE ALLOWED AT ANY TIME! These are cause for eviction with no refund and may damage our ability to offer the home for future guests exposing you to liability. This is a quiet residential neighborhood -- please be respectful of the home's neighbors at all times.

Properties may include a noise alert monitoring system and other electronic devices in order to ensure that neighborhood noise and occupancy levels are respected. Do not tamper with amny device. 

Occupancy is limited at all times during your stay - day or night - to the maximum 'sleeps' number stated in the listing. Please do not invite additional people to the home. 

Early Check-in
We work hard to try and allow our guests to get in early. This depends on check out times, cleaning and inspection schedules as well as any maintenance issues. We will text on the day of arrival once we know we can allow an early check in. 

Phone Number
Please make sure your mobile number is up to date in your iTrip account. This will allow us to offer you an early check in!

Travel Agents
Depending on which travel website you book through you may see a separate charge for their booking fee. 

Late Check-Out
We will consider late check out requests on days when we do not have an incoming guests. We really appreciate it you can be checked out by 10am. Please let us know if you do check out earlier, we will start cleaning as soon as we can so the next guest can enjoy an early start to their vacation!

Parking
Please pay attention to parking restrictions. Many homes have limited parking available. We don't want you to get a ticket or towed!

Cancellations
Please contact the travel agent that you used to make your booking if you wish to cancel. They will notfiy us directly. 

Things to Do!
Check out our activities website: Charleston Activities 





 
Our vacation homes are located in quiet residential areas. We generally have great relations with our local neighbors and we want to keep it that way. Please pay particular attention to:

- No loud noises after 9pm. (Includes no Hot Tub use after 9pm)
- Only park in the designated areas (not on the landscaping) 
- Do not roll out trash to the street, trash service will do this
- Do not hang beach towels over railings or leave beach gear outside

- On Kiawah island - Bikes must be in the garage (if there is access) or in a designated bike rack or out of sight of the road after dark. 

- Beach Front Homes - TURTLE SEASON No lights visible from beach (May 1 to Oct 31)

The Cities will issue a ticket and a fine for these items. 

 
No barbeque grills of any kind are permitted on balconies or in the unit. No open flames (i.e., candle burning) are permitted on balconies or in the unit. Do not dismantle smoke detectors as they are there for your protection. Use the overhead stove fan when cooking to avoid accidental, activation of smoke detector alarm.

The guest will be charged a $200 repair and inspection fee for tampering with or deactivating a smoke alarm or noise monitor.
 

LOCAL ORDINANCES

All County & City ordinances during rental occupancy must be followed. Non compliance of any of these ordinances will result in eviction of the property and forfeiture of all monies paid.   Tenant agrees to pay any fines levied by the County, City and Town and further Tenant will be liable to Homeowner and Agent for any and all lost rental revenues from the suspension or removal of their business licenses as a result of Tenants actions.      

These ordinances include but are not limited to:
 
Folly Beach

cityoffollybeach. com/officials-and-ordinances/ordinances/


Isle of Palms

iop. net/ordinances


Town of Kiawah Island

kiawahisland . org/town-ordinances/


Town of Mount Pleasant

tompsc . com/119/Code-of-Ordinances


City of Charleston

library . municode . com/sc/charleston/codes/code_of_ordinances


Charleston County

charlestoncounty . org/ordinances.php
We utilize third party professional service companies for the provision of Handyman Services, A/C & Heating Repair, Pest Control, Wildlife Removal, Plumbing Repair, Pool & Hot Tub Service, Electrical Repairs, Appliance Repairs and any other repair or maintenance of a technical or specialist nature.  We only used trusted, reputable professional service companies to assess, repair and replace equipment that needs attention. We will work with them to get the first available service appointment. Given the Post COVID economy it can be a challenge to get fast, timely service. Rest assured we will do our best to resolve issues quickly and our service providers understand our need for fast, reliable care.  Due to the global supply crunch, parts and even replacement units may not be available which can be frustrating. Please be patient as we work hard behind the scenes to make small miracles happen on a daily basis!

No one may perform any maintenance work on the home without our specific permission in writing.  
Our rates automatically adjust for the season as well as to reflect supply and demand. To access the best rate please begin the booking process on the iTrip Vacations Charleston Beaches site (don't worry you won't be charged until you're ready to book). This will present you our current up-to-date rates!
The person who makes the reservation must be over 25 years old and must be present during the entire stay.   A mobile number must be provided where we can contact the primary renter at all times. If code enforcement call us with any issues we need to be able to contact someone onsite with 60 minutes to address any issus or you may be liable for any fines imposed by the local government. 

We recommend adding a second mobile number to your account to make sure we can contact someone at all times. This second number may also be used to receive door codes in the event the first phone dies or is left in the unit. (It happens a lot and we are unable to provide codes to spouses or family members for security reasons). 
We want everyone to have a great stay but we understand that things may break or some items may get overlooked. We'll do our best to get them fixed (please review the “Maintenance House Rule” on what this means). 
 
We do ask that all guests TAKE TIME TO BE KIND.  Common courtesy goes a long way.  Sadly since the pandemic we have all witnessed an increase in aggressive or unacceptable behavior.  Our team has taken a lot of abuse and experienced some very unkind guests.   

Misunderstandings are one of the leading causes of guest complaints. Please make sure you read everything we send to you.  This include the entire rental listing, all of our house rules, all photos, all emails & texts and all the help articles in your iTrip account. This helps avoid misunderstandings in the first place. 
 
For our own safety and security we have a zero tolerance rule with guests who are rude, abusive, discourteous or argumentative.  We do not engage with those guests any more beyond asking them to read our TAKE TIME TO BE KIND policy.  
 

 
Our vacation homes are on a septic tank or a city sewer system. It is important that guests do not put large amounts of toilet paper or any other other products down the toilet.  We flush all toilets prior to a guests arrival to verify that they are working correctly. Any blockages that occur during the guests stay at the home are the responsibility of the guest to unblock. If a plumber is required to unblock a toilet then the guest will be charged $250 for that visit. 
Charleston and suburbs are charming places to stay.  It should be noted that Charleston is also a working Port City and has a large manufacturing base (including Boeing, Mercedes and other major international manufacturers). Since we are both very flat and surrounded my water sound at night can travel very far.  

Train noise, airplane noise, road noise and manufacturing noise may be audible during your stay depending on weather conditions and wind direction.

We do not offer refunds, credits or discounts in the event that you find these to be problem. Light sleepers should bring ear plugs or a white noise machine. Many phones can download a white noise machine too. They work well. 

We're available by text from 8am to 8pm. For urgent issues after 8pm please call this number for our After Hours service. They will alert us for urgent issues or leave a note for us for non-urgent issues. In emergency dial 911.  

Urgent issues include: Being locked out, water leaks. 

Emergency Issues include: Gas leaks. Fire. Life Safety Issues. Call 911. 

Issues that will typically be dealt with the next day include Air Conditioning issues.

Power Outages: These can be frequent on the islands. Power company's are quick to resolve. If it doesn't not appear to be a neighborhood wide outage please contact us. 

Buyer beware! We do not put any of our homes on Craig s list. If you see one of our homes on there it is a scam. Please NEVER send money to anyone posing as a host on Craig s list. If they send you a contract and they don't disclose their name it's an easy way to know that they are scammers. 

Please call or text us if you are not sure that the listing is genuine. 
We don't accept change requests for reservations within 60 days of the check in date. You should cancel and rebook your new dates.  

ENTRY BY OWNER

Owner or owner's agents may enter the premises under the following circumstances: in case of an emergency; to make any necessary or agreed upon repairs, alterations, or improvements; supply necessary or agreed upon services or show the premises to prospective purchasers, renters or contractors. Agent will provide Tenant with at least 24 hours notice of owner's or owner's agent(s) intent to enter the premises (except in the case of an emergency).

HOLD HARMLESS

None of iTrip Vacations, Sea Oats Vacation Property Management, Inc. or the owner of the premises assume  risk, responsibility or any liability for, and the Tenant hereby releases, waives, relinquishes and discharges iTrip Vacations, Sea Oats Vacation Property Management, Inc., the owner of the premises and all directors, officers, employees, agents or other representatives of such parties from, any (i) loss, damage, illness, injury or exposure to COVID-19, other viruses or the flu to persons or their personal property that occurs during their stay on the premises; (ii) any inconveniences, damage, loss or injury arising from any temporary defects or stoppage in supply of water, gas, cable service, internet service, electricity or plumbing or (iii) any inconveniences, damage, loss or injury arising from or due to weather conditions, insects, natural disasters, acts of God, or other reasons beyond their control.

LOST & FOUND

Agent is not responsible and assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please text us immediately and we will try to assist you in locating your lost item. 
 
Agent is not responsible for any item left behind by a guest.  However, any item, with the exception of perishable items, left behind by our guests and found after departure by Housekeeping will be collected, logged in, and kept in a secure location for collection by the owner for up to fourteen (14) days.  For security and privacy reasons we do not notify a guest that an item has found.  Perishable items, underwear, other hazards to health or safety and miscellaneous toiletries are discarded.   
 
We would be happy to return your lost item(s) to you by United States Postal Service or UPS delivery with tracking information.  Your credit card will be charged packaging and postage. (Minimum charge is $35).  iTrip is not responsible for any item lost or misdirected during shipment by the United States Postal Service or UPS.
 
Lost & Found items are held for fourteen (14) days, after this holding period, the unclaimed item(s) are thrown away, given to local organizations, or disposed of accordingly by Agent

MONITORING

Agent may utilize electronic monitoring equipment (including video, noise, motion, temperature, humidity and other means) at the property to ensure that all local ordinances, including noise & occupancy limits, are observed at all timed and that no events or parties are held on the property.

Our homes are subject to strict noise ordinances. In the event that you trigger our noise monitor you will be asked to turn down the volume immediately. Failure to comply will lead to eviction without a refund.  Cities impose large fines and you may be prosecuted.  You agree to reimburse the homeowner and Agent for all lost income resulting from any suspension of their business license arising from you exceeding the noise alert levels.  

PARKING

Parking at the premises is limited to the number of cars listed in your check-in email. No boats, jet skis, trailers or RVs are allowed without prior permission of Agent.

All vehicles are parked at the risk of the owner.  iTrip Vacations shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the property.  If a vehicle is left on the property after the guest checks out without the written consent of the iTrip Vacations, we reserve the right to have the vehicle towed at the owner’s expense.  No vehicle repairs are to be performed on the property.

Resort parking charges and any associated late fees or inconvenience fees will be charged to the credit card on file and are the responsibility of the tenant.  This includes fees for showing up at the security gate without the relvant QR code, gate pass or other required ID.  Passes not ordered more than 2 weeks prior to check in may be subject to late fees. 

If you book a pet friendly property then the following provisions (included in the rental agreement) apply:

  • ALL PETS ARE SUBJECT TO APPROVAL, please let us know what you would like to bring with you. 
  • WE ONLY ALLOW DOGS (Canis familiaris). THAT'S IT. 
  • We ALLOW 1 small/medium sized dog FREE but additional dogs and large dogs (over 40lbs) are $75 per animal.
  • All dogs must be up to date on rabies and other vaccinations. (documentation from an accredited veterinarian must be provided by Guest upon request). 
  • All dogs must be treated with a flea and tick repellent at least three days prior to arrival. 
  • Guests are responsible for cleaning up all dog waste and disposing of it in a proper trash bin
  • Dogs must not be allowed on to furniture or in bedrooms at any time
  • Dogs must not make excessive noise
  • Dogs must be crated when left in the property and must not be left unattended for any undue length of time
  • Guest must observe all local rules, regulations and ordinances regarding pets at all time

If Dogs cause any damage, or the property requires additional cleaning the guest will be charged the cost of any repairs or clean up. If a security deposit has been paid it will be deducted. If there is no security deposit then the guest authorizes their credit card to be charged directly for the repair or clean up cost.  

We do NOT allow any animals other than DOGS, this means NO cats, NO birds (especially NO Parrots), NO livestock or other farm animals (Incuding domesticated pigs), NO insects, NO reptiles, NO Spiders, NO Ponies or other Horses and other 'exotic' pets.  In fact NOTHING OTHER THAN DOGS. (NO we don't allow dog-wolf hybrids either). This clause is dedicated to Airbnb and its guests who can't read or don't understand that parrots are not dogs. 

If you bring a non-approved Pet into the home there is a $500 clean up charge that will be applied to your account for each day the non-approved pet is present. 


Prohibited Breeds of Dogs. Please contact us to discuss your dog if it includes any mix of these breeds:
- Akita;
- Boxer;
- Bull Terrier;
- Bullmastiff;
- Chow Chow;
- Doberman Pinscher;
- German Shepherd;
- Giant Schnauzer
- Mastiff;
- Ovtcharka;
- Presa Canario;
- Pit Bull;
- Rhodesian Ridgeback;
- Rottweiler;
- Neapolitan Mastiff;
- Wolf; or 
- Wolf Hybrid

If you are not sure if your dog is a prohibited breed let us know the type, size and nature of your pet and we'll happily discuss it with you. 

If the vacation home has the option of a heated pool please note that heating of the pool is available for an additional fee and heating is limited to 85F. All of our heated pools use propane which has to be delivered. Sometimes, due to the weather, the gas may run out before the next scheduled delivery. We will contact the gas company to schedule a refill as soon as we can but gas delivery can be difficult to arrange in Charleston. 

We don't recommend heating the pool when the ambient temperature is below 50F. This will drain the gas quickly. We do not provide refunds if the gas is used. If the pool heater isn't used and the gas is not used we can provide a pro rata refund based on days used. 

POOL & PATIO

If the premises include a private or community pool (including hot tubs), then the Tenant hereby acknowledges that the premises they have reserved include a community pool and the undersigned agrees and acknowledges that the community pool and patio/deck can be dangerous areas, that the deck/patio can be slippery when wet, and that injury may occur to anyone who is not careful. With full knowledge of the above facts and warnings, the undersigned Tenant accepts and assumes all risks involved to Tenant and all of Tenant's guests in or related to the use of the private or community pool (including hot tubs) and patio areas.

POOL & HOT TUB SERVICE


 All private pools and hot tubs are serviced weekly and this is NOT always on the day of a guest arrival as check ins occur throughout the week.  

Our team will skim the surface of the pool before your arrival but we cannot vacuum out the pool or hot tub as only the pool service company can do that.  The pool service company will take care of this every week and they also balance the chemicals. We have a lot of storms which may change the appearance of the pool water in our pools - this is normal. The pool service company will be out to take care of it as soon as they can. 

If you are using the hot tub, please rinse off all sunscreen and sand before entering the water. If the hot tub is left in a dirty condition your credit card will be charged $250 charge to have it pumped out, cleaned and rebalanced.  

Must be over 25 years of age to rent any property. 

Person making the reservation must be present during the stay. DO NOT BOOK FOR OTHER PEOPLE.

Reviews

Great Stay!
5/5 stars
We loved this townhome! Quiet neighborhood that was close to everything. Wine and lemon cookies were so nice. Very clean and decorated very cute!
- Micky

Thank you for staying with us! We're glad to hear that you enjoyed your vacation and that the rental met your needs. We hope to see you again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
The Best
5/5 stars
There is absolutely no doubt, that we will stay here when we visit again. Everything was perfect. Especially loved how each of the 3 bedrooms had its own bathroom. This house was super clean; nicely decorated; and well equipped with everything we needed for comfort. Thank you to the owners and staff. If there is any negative it would be for those with more than 1 vehicle. There is only one assigned spot. But that did not effect my party.
- Carolyn

It is so lovely to hear that you had a great stay with us Carolyn. Thank you for taking the time to leave a review, we really appreciate such a kind response. We would love for you to come and stay with us again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Great home
5/5 stars
This home was not only beautiful, it was centrally located for trips into Charleston and Savannah. It worked out perfectly for our girls trip with a bedroom and bathroom for each of us. The owners were attentive and helpful.
- Sue

Thank you for staying with us Sue! We're glad to hear that you enjoyed your vacation and that the rental met your needs. We hope to see you again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
ADORABLE, COMFY AND CONVENIENT
5/5 stars
We had a great stay at Herons Haven! It is an adorable townhouse in a convenient location. Only 10 minutes to the Isle of Palms beach. Only 25 minutes to the Shipyard Park where my daughter was playing in a softball tournament. It was just a few minutes from lots of restaurants. The decor is tasteful. The house is very clean and cozy. It's in a quiet neighborhood that felt very safe. The house is right beside the neighborhood pool. The hosts even left us a welcome gift which was such a nice touch. The master bedroom is downstairs and the other two bedrooms are upstairs which was great for our kids. I wish we could've stayed longer than just a few days.
- Anna

Thank you for staying with us Anna! We're glad to hear that you enjoyed your vacation and that the rental met your needs. We hope to see you again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Convenient Location
5/5 stars
What a great location! So close to Shem Creek, Sullivans Island, Charleston and Isle of Palms. The pool was right next to the house making it so convenient! Directions for getting into the house and whats expected on check out were well communicated. Had a couple of minor problems but when we texted Steven and Sarah they responded immediately. The house was clean. Thank you
- Kim

Thank you for your review and for choosing to stay with us, Kim. We are glad to hear that you had a positive experience and hope to see you again in the future. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Wonderful place for a family vacation
5/5 stars
It was four of us and a five year old. All of us had a great time. The place was clean, accommodating, and close to Charleston. But guests, this mount pleasant house is just a few minutes from other places, like Shem Creek. I recommend the coastal crust for young children before a Shem creek stroll. Anyway, the place was great and instructions getting into and staying at the house were much appreciated!
- Darren

Thank you for your feedback Darren, we are glad to hear that you had a wonderful time and hope to see you again in the future. Steven, iTrip Vacations Charleston Beaches

- Manager Response
An amazing stay in Mt Pleasant
5/5 stars
Our family, 3 couples stayed this past weekend for a long weekend and we were so impressed by the home and the size was more than enough to accommodate all of us. The pool was great and 10ft from our front door! The neighbors were so friendly to us. We will be coming back for sure!
- Bob

Thank you Bob, so happy to hear that you enjoyed your stay. Come back and stay again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Convenient and clean
5/5 stars
Check in was a breeze. It’s so convenient to everything. It was super clean. I also had a problem working the tv remote. I text them with the problem and they responded within minutes. I will definitely rent again and recommend this property.
- Carrie

It is so lovely to hear that you had a great stay with us, Carrie. Thank you for taking the time to leave a review, we really appreciate such a kind response. We would love for you to come and stay with us again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Spring Break
5/5 stars
Our 1st trip to Charleston and our family of 3 greatly enjoyed our stay in Herons' Haven. The place was very clean, quiet, and comfortable. The location was very convenient to everything. The property managers provided excellent communication. Will stay again!
- Christy

Thank you Christy, so happy to hear that you enjoyed your stay. Come back and stay again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Great location!
5/5 stars
My stay at Heron's Haven lived up to my expectations. I was visiting for the Cooper River Bridge Run. The location was perfect for the race and it was close to dining, entertainment and the beach. The house is very cute with plenty of room for all my runners!
- Valerie

Thank you so much for taking the time to leave a review, Valerie! We are glad to hear that you enjoyed your stay with us and hope to see you again in the future. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Location!
5/5 stars
Located close to shopping centers and hiking trails through the marsh. A quiet neighborhood within 10 minutes drive to the beach. All the amenities for a family vacation or friends’ reunion. A ground floor bedroom with en suite bathroom is a plus.
- Judith

Thank you for staying with us, Judith! We're glad to hear that you enjoyed your vacation and that the rental met your needs. We hope to see you again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Herons Haven Charleston SC
5/5 stars
Great home! Very clean comfortable convenient! We would give them 5 stars. Owners very welcome and responsive. Would use again and recommend to friends!
- Joyanne

Thank you so much for taking the time to leave a review, Joyanne! We are glad to hear that you enjoyed your stay with us and hope to see you again in the future. So glad you found the location to be convenient. Steven, iTrip Vacations Charleston Beaches

- Manager Response
New Year’s Getaway
5/5 stars
We were 3 couples staying here. The 3 bedrooms/3 bathrooms worked out great! The condo was a bit worn but perfect for the price! We were close to shopping and attractions and some great restaurants. Communication was excellent and we had no issues.
- Kathi

Thank you for staying with us! We're glad to hear that you enjoyed your vacation and that the rental met your needs. We hope to see you again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Charleston getaway
5/5 stars
A great time in the Charleston. Perfect location for visiting Charleston and the surrounding area. The condo was nice, clean and in good condition. Perfect for our ladies getaway with a bedroom and bathroom for each of us. Bedroom on the main worked well for the friend with a knee issue.
- Teresa

It is so lovely to hear that you had a great stay with us Teresa. Thank you for taking the time to leave a review, we really appreciate such a kind response. We would love for you to come and stay with us again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Great communication from host! Nice and quiet neighborhood. Convenient location! Absolutely recommend.
5/5 stars
We enjoyed our time at Heron’s Haven. Communication with the owner was easy and responsive. The condo is located in a very nice and quiet neighborhood. It is conveniently located to stores and restaurants, as well as many historic sites and beaches. The condo itself was exactly as advertised and had everything needed for our stay. I would absolutely recommend it and would stay there again!
- PAULA

We really appreciate the review. It makes us extremely happy to know that you enjoyed your stay with us. Hopefully we will see you again in the future. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Daughters wedding
5/5 stars
Everything was perfect. Great communication. Accommodations were more than expected. Even with hurricane Ian we felt safe 5 star ? review
- Christina

We really appreciate the review. It makes us extremely happy to know that you enjoyed your stay with us. Hopefully we will see you again in the future. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Great location, large dining area. Pool was very close.
5/5 stars
We were two couples staying at the unit. It worked well for us with two bedrooms upstairs with ensuite baths and one downstairs with a bathroom with two doors, one in the hallway and one in the bedroom so there was ample privacy. Dining area was large. We usually gathered there. Kitchen was quite small, but adequate. The unit was decorated with a cute beach theme. Beds were comfortable. The pool for the complex was very close. The location was great for our needs. It was a short drive to Isle of Palms for the beach, an easy drive into Charleston and to the wedding that we attended at Boone Hall plantation in Mt Pleasant. A variety of shopping options was available very close to the unit including Publix, Trader Joes and Aldi's.
- Barbara

We really appreciate the review. It makes us extremely happy to know that you enjoyed your stay with us. Hopefully we will see you again in the future. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Just perfect!
5/5 stars
Girl's trip! We loved the place. Everything was wonderful. The location was so close to Shem's Creek, Isle of Palms Beach and Charleston. Would definitely stay again.
- Betsy

It is so lovely to hear that you had a great stay with us. Thank you for taking the time to leave a review, we really appreciate such a kind response. We would love for you to come and stay with us again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Centrally located to downtown and beaches. Lots of little things that were provided which was great!
5/5 stars
The place met our needs great with 3 kids. Centrally located to downtown and beaches. Lots of little things that were provided which was great!
- Denise

Thank you, so happy to hear that you enjoyed your stay. Come back and stay again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
The home is lovely and feels very comfortable.
5/5 stars
The home is lovely and feels very comfortable.
- Brandon

We really appreciate the review, we would love for you to come and stay with us again soon. Steven, iTrip Vacations Charleston Beaches

- Manager Response
Perfect!
5/5 stars
Our stay was amazing. Our family took this trip for Grandma who has always wanted to come back to Charleston. Everyone had a great time and the beds were very comfortable and the house was stocked with pretty much everything we needed. The poole was right next to our unit. There was a complimentary bottle of wine and cookies that was a very nice touch. The neighborhood was quiet and close to Walgreens, walmart, places to eat. Very convenient and not far at all from the beach and downtown. Would definitely stay again!
- Patricia Stewart

Thank you Patricia, so happy to hear that you enjoyed your stay. Come back and stay again soon. Steven

- Manager Response
A beautiful home ! All was as listed ! Would definitely book again
5/5 stars
A beautiful home ! All was as listed ! Would definitely book again
- Stephanie

We really appreciate the review Stephanie. We would be happy to welcome you back anytime you are ready. Steven

- Manager Response
Great place to stay. Very clean and well maintained. Very close to downtown. Overall great stay.
5/5 stars
Great place to stay. Very clean and well maintained. Very close to downtown Charleston with lots of great places to go out and eat close by. Easy check in and check out. Kitchen was well stocked with everything you'd need. Clean linens. Loved that the community pool was right next to our unit. Overall great stay.
- Kristin

Thank you Kristen, so happy to hear that you enjoyed your stay. We take pride in the cleanliness of our homes, thanks for letting us know, we will pass on the good news to our cleaning team! Come back and stay again soon. Steven

- Manager Response
Heron's Haven - South Carolina
5/5 stars
We stayed at Heron's Haven for a family wedding in South Carolina and it was PERFECT. It had everything we needed for a family vacation with kids and I especially loved the "at home" amenities like laundry detergent/dryer sheets, dish soap OH and the welcome bottle of wine :) It's in a really great location- 15 minutes from downtown Charleston, 15 minutes from Isle of Palms and a delicious spot for breakfast just a short walk down the road.
- Stephanie

Thank you, it's so great to hear that you enjoyed your stay! Thank you for taking your time to leave a review , we really appreciate such a kind response. We would love for you to come and stay with us again soon. Steven.

- Manager Response
Cozy and comfortable
5/5 stars
Such a lovely space! We really enjoyed our stay at this house. The beds were so comfortable, the location amazing and the our kids had a blast in the pool next door.
- Michael and Meagan

Thank you! So glad you enjoyed the home and took advantage of the great location! Steven

- Manager Response
Great Location & Host
5/5 stars
We arrived to the house and were greeted with a bottle of wine and a local pastry from the hosts, which a was a very welcome treat after a 10 hour drive. The house was exactly as advertised and had all of the amenities that we needed during our stay. In fact, all of the beds in the home were very comfortable, which is something we consider to be very important. The location was absolutely perfect, as it was a short drive to the beach and also a short drive into downtown Charleston. We would recommend Herons’ Haven to anyone considering a visit to Charleston.
- Christina

We really appreciate the review Christina. It makes us extremely happy to know that you enjoyed your stay with us and it makes all of our hard work worth while! Hopefully we will see you again in the future. Thanks for the recommendation! Steven

- Manager Response
Great place, great value and good. location! Quiet neighborhood and right next to pool
5/5 stars
This place is great! Great value for such a good location. Nice quiet neighborhood, and right next to the pool. Very close to Shem creek as well. This is plenty of space for 6 adults! We also loved the extra touches like complimentary toiletries, a bottle of wine, and very tasty cookies! We would definitely stay here again!
- Katie

Thank you Katie, it makes us extremely happy to know that you enjoyed your stay with us and it makes all of our hard work worth while! We are so happy to help. See you next time. Steven

- Manager Response

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