Westgate 1 Bedroom Suite Royal Penthouse
"Quiet, comfortable, relaxing and refreshing is how I would describe or stay at Westgate. All the amenities at the resort were fantastic and the restaurants were five star worthy. Our room was spotless and well equipped with everything we needed to make our stay comfortable. The staff was always friendly and attentive to details and responded to our requests quickly. We will planning a return trip to the Westgate Resort!"
"The condo was beautiful!!! Gorgeous views - very clean - very quiet! We will definitely be going back! The Property Mgmt. company has been highly professional. We will be renting from them again & look forward to returning to the Royal Penthouse! :)"
Dear DiDi, Thank you for staying with us again at our Westgate 1 Bedroom Royal Penthouse condominium in Park City and for sharing your feedback. We are very pleased to hear that you thoroughly enjoyed your vacation and found our service to be professional and friendly. We greatly appreciate your recommendation and patronage and look forward to your return next year! Thank you again for your thoughtful review and business. We look forward to your next visit. Best Regards, Anna Park City Vacation Properties Inc., iTrip.net
"The 1 bedroom penthouse unit was very nice with a nice view of the mountains. A ski-in ski-out facility with ski valet service. You can leave your skis and boots with the valet service and have it ready for you in the morning. They will even dry your boots for you. The shower and sauna function in the suite were excellent. The shuttle service was good and got us everywhere we wanted to go for free (dinning, shopping, Olympic museum, etc.). Unfortunately the service at Westgate was suboptimal. We were there during a busy time (first week in January) and the staff seemed overworked. We were not able to check into our unit until past 6 PM despite the fact that we arrived in the morning. We had planned to ski that day but we were not able to due to the fact that we could not use the suite to change and get our gear ready. The suite had a fold-out bed in the living room but no blankets or pillows. When we called for a blanket they would not deliver it to the room and I had to go and get it at the front desk myself. The kitchen did not have pots and pans for cooking. One evening, we had made reservations to their 5-star steak house but they managed to lose our reservations and were quite unhelpful about accommodating us for dinner. We just had to go to town somewhere else (fortunately there are lots of good restaurants in Park City). The Westgate buildings are a little complicated to navigate and they connect at multiple different levels. After a couple of days it made more sense. For instance, the place where you pick up and drop your ski boots is at a different level from where you go out to the ski area and lifts. Walking from there to the lifts and gondola is easy."
Dear Andre, Thank for you choosing to stay at our penthouse suite at Westgate and for sharing your feedback. We're very pleased to know that the condo suited your needs for your Park City vacation and that you also enjoyed some of the unique amenities at the resort - ski valet, largest indoor-outdoor pool in Utah, etc.. The view from the balcony and master bedroom is certainly beautiful and we did upgrade the cookware for the kitchen, so it's good to know that they were useful during your stay. I do apologize for the sub-par service you received at Westgate. They do sometimes get overwhelmed during the high season and I'm sorry that they were not as accommodating and helpful as they should be. Despite all that, I hope you enjoyed your Park City vacation and choose to visit our small town again. Best Regards, Anna Park City Vacation Properties