Enjoy a Great View of the Smokies and the lights of Gatlinburg from your mountain getaway, with a private jacuzzi room, pool table room, and hot tub.... READ MORE

1433 Arbon Drive Gatlinburg, TN 37738

3 Bedrooms  3 Bathrooms  (sleeps 6 in 3 beds)
$129 - $169 / night   (weekly & monthly discounts)

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Phone (888) 534-8747
* Please Note: Taxes, fees, and deposits will affect the trip cost.
Contact us about this chalet:
Phone (888) 534-8747
Contact us about this chalet:
Phone (888) 534-8747
Not what we expected

"When we arrived at the house the first thing we found was the driveway was extremely steep and one sidewall looked like it could come down of we had any severe weather or if it was hit by accident. Then when we got in. The house we had no idea there would be circular stairways going upstairs and down. They were not shown on the pictures.. The kitchen was very poorly equipped. The dishwasher was full of dishes which were not clean and their was food on the bottom. We had to wash every dish by hand. We did not use the dishwasher the whole week. The size of the house was nice and we enjoyed the deck."

Reviewed on Nov 17, 2013 by Experienced Traveler, NC   Report

Thank you for providing feedback for us regarding your recent stay in our cabin. We are sorry that you had some problems during your visit. We have notified our cleaners regarding the dishes and apologize as we are not sure why the dishwasher was not started. We would like to point out in regards to the structure inside the cabin, that our photos in our description clearly show the staircases. If you scroll through all of the photos on our sites you will see them. Sorry for any confusion there. In regards to the retaining wall, you are correct and the owner has since gone in and taken down the timbers as well as cut out much of the hill making it much safer for our guests. We are doing an inventory of the kitchen and will be replacing and or adding any kitchen items that would make our guests stay more enjoyable. Again, we thank you for the feedback and we are glad that all in all you enjoyed your stay with us. We hope to see you again soon, if not at this property then maybe at one of our other properties. We have many to choose from in the Smoky Mountain area. Sincerely, Summit 54 Properties, iTrip Team

Manager Response Nov 17, 2013
Accommodations great, supplies not so much

"The chalet was very nice..just what we had imagined. However , a couple of things that would have made our experience even better. Coffee Filters..every place we have stayed supplied us with coffee filters. Even had I brought my own , they would have been the wrong shape. So please either stock filters , or at least tell the visitors to bring their own , and the size they should bring. Extra fleece blankets would also be nice. The gentleman we called brought us some more , but the first night we had to make do..there were definitely not enough for 7 people."

Reviewed on Dec 8, 2013 by A FlipKey verified reviewer, Atlanta   Report

Thank you so much for your feedback. We hear what our guests are saying and we are constantly working to improve our service. We would like to say that we are now placing coffee filters in all of our properties! We are also discussing the need for extra blankets, especially during the colder months. We appreciate your review and hope to have you back with us again soon! Sincerely Summit 54 Properties, iTrip Team

Manager Response Dec 8, 2013
Nice cabin up a very steep mountain.

"We booked this cabin for Thanksgiving week and the cabin itself is really nice. There are a few cosmetic things but I would consider them normal wear and tear and they're really insignificant in the grand scheme of things. In the summer this is a great place to stay. However, if you go in the winter beware of ice and snow. We asked if we would need four wheel drive to reach the cabin in the snow and were told "no". That is definitely not the case. the driveway alone is impassable in ice or snow and the roads that lead to the cabin are extremely steep and narrow. If you have a four wheel drive vehicle don't sweat it, this is a great cabin with wonderful views. If you don't and it's winter look elsewhere."

Reviewed on Dec 18, 2013 by Rachael, Alabama   Report

Thank you for the feedback regarding your stay at our cabin this fall. We are so glad that you enjoyed your stay! We would like to say that we agree that Ski Mountain as well as the road and driveway to the house are steep in places. We do not argue that if it snows or worse comes an ice storm that you might have difficulty reaching the cabin. The road crews do a great job keeping the roads clear though, because many folks come to Gatlinburg just to ski at Ober Gatlinburg. They have to maintain the roads for tourists and the local economy. Again, thank you for your feedback and hope to have you back soon! Thank you, Summit 54 Properties, iTrip Team

Manager Response Dec 18, 2013
beautiful views in the mountains

"Great place to stay, only wish the wood for the fireplace was more dry as it was very hard to burn. No trash bags and could have had more pots and pans to cook."

Reviewed on Jan 9, 2014 by A FlipKey verified reviewer, Houston   Report

Thank you for taking the time to share a review of our property with us and other travelers. We are glad that you had an enjoyable stay. We are sorry that you did not have any trash bags. Many times the cleaners will leave bags in the bottom of the can so as when you pull the old bag out you will find the new bag. Wish we would have known during your stay and we could have advised you or brought some more to you. We are definitely looking into the pots and pans and will replace as needed. Thank you again for the review and we hope to have you back with us again soon! Summit 54 Properties, iTrip Team

Ok, but issues

"Issues that had been addressed before such as coffee filters and burned out lights still existed. Also, the microwave worked but had no readable timer and the charcoal grill has a big hole in the middle of it! We were a family wishing to do our cooking at the cabin and although after an email and call to the office regarding 2 issues previously written about, we did not bother regarding the microwave and grill. Otherwise everything was fine."

Reviewed on May 13, 2014 by tngardenergrandma, Brentwood, Tennessee   Report
Our favorite place to stay

"We have stayed at firefly twice now and we love it. Beautiful, clean and the layout is great. Will only stay here when in Gatlinburg!"

Reviewed on Jul 13, 2014 by Albw, Apex   Report

"First we were concerned about how high above this Cabin was located cause we had three ladies with us that were afraid of heights, but I must say the roads are okay, a little narrow but okay, and its also not too steep. I will definitely recommend this Chalet, it had amazing views while driving up or hiking, we saw Firefly' s at night, and we saw Bears three times, while hiking or right outside our trash can, they all were really friendly and not scary at all, it was such a pleasant surprise and definitely one of our highlights of our vacay. The Cabin had everything we needed, it was clean and cozy, we played pool, bbq and had the best time. Five stars for this Cabin believe me its located in the most beautiful area in Gathlinburg, 5 to 30 min away from everything."

Reviewed on Jul 27, 2014 by 4890sdm, Aruba   Report
Six Church folks

"Sorry to say this was the worst rental that we have experienced in our lives (63 Years old). From the very start entering down the "ski slope" driveway we were greeted by a pile of leaves and trash, beer cans and cigarette butts. Very surprising after reading all of your rules and extra charges for clean up !! Walking up to the porch was another pile of trash by the firewood bin ... including old charcoal grill, garbage bags. It's a great looking Chalet but needs some serious clean up and repairs. Cabinet missing hardware, dirty floors, cigarette butts around hot tub, hole in drywall in basement bathroom, pool cue used for a window lock, pool table top uneven... just to mention a few. The fire ring outside was full of pop and beer cans. No pool passes were available and after repeated requests wre finally delivered on Thursday !!!!! Can you believe it ??!! ... and the any killer never did arrive. The place is infested with both the large and small ants."

Reviewed on Aug 6, 2014 by jwtainter, Springboro, Ohio   Report
Best cabin we've stayed out in our 25 years of going!

"I absolutely loved this place! We loved that it was so high up, we enjoyed having two hot tubs (indoors and outdoors) We enjoyed seeing the Bears up close every morning, it was very clean, and we had zero issues. Every single time we stay somewhere, we have to call maintenance about something. This is the first time in a while that we didn't have to. Thanks for the awesome trip. We will be booking again every time we come from now on. I would suggest leaving garbage bags because we didn't know they didn't have any and had to put everything in small grocery bags until we were able to get to the store. "

Reviewed on Apr 6, 2015 by Katieshrock,   Report
Very nice!!!

"We were very impressed with the conditions of the chalet. Very clean, spacious, and as comfy as home. We stayed for 4 nights and were pleasantly surprised by a momma black bear and her 5 cubs on each of those nights. Although we were overall thoroughly impressed, the only slight negative was the lack of a nice view of the mountains and of Gatlinburg down below, as was advertised on the Chalet listing online. We will definitely consider going back!"

Reviewed on Jul 27, 2015 by Marc, Bloomington   Report
Best vacation ever!

"Our family of 7 stayed here for 4 nights. We had extremely comfortable beds and plenty of space. Because we stayed in the summer we didn't have much of a view but we were too busy watching the bears EVERY morning and afternoon to really be concerned. This will definitely be our vacation spot of choice."

Reviewed on Aug 6, 2015 by Toni, New Brockton Al   Report
Firefly cabin

"We enjoyed our stay at Firefly, above Gatlinburg very much!!! The cabin was well represented in the online pictures, and very well kept! Gatlinburg will not let you run out of adventure! If you are bored on your vacation...you're doing something wrong! The only issue we had was black bears. It is apparent that some visitors must be feeding them, because they are ever present. While beautiful to watch from the safety of the balcony, we were concerned in our back and forth to the SUV. (5 kids to get back and forth safely!)"

Reviewed on Aug 10, 2015 by Chelle, Wadsworth Ohio   Report
Great Stay-Exciting Bear Activity

"We had such a great time at the Firefly! The place was clean and had everything we needed. Here are the only complaints we really had: The decor is a little dated, the DVD players didn't all work, and the kitchen is out dated if you're going to cook your meals--but that is it. The location is awesome to the pools and the pools are great. We had a few different bears that came daily which was exciting. Its very quiet except for the natural sounds of mountains. Boomer the chalet caretaker is amazing and answered all our questions and brought everything we needed. There is a grocery store 10 mins away. The binder in the place could be updated with information. Its very close to Ober Gatlinburg!! The tram goes over it which is fun to watch. The view is not great but its very private on the flip side. Great place for the price. I would stay here again and have recommended it to my friends. Contact me for info! Great for couples and families too"

Reviewed on Aug 24, 2015 by Sara, Indianapolis, IN   Report
Vacation Rental Reviews by Flipkey by tripadvisor
Contact us about this chalet:
Phone (888) 534-8747